Bancassurance Officer

**Job Description
**JOB DESCRIPTION**

**A Position Overview**

**Position Title**

Bancassurance Officer - HDFC Bank Branch Banking

**Department**

HDFC Bank - Branch Banking

**Level/ Band**

Officer / 110

**Role Summary**: Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locations

**B Organizational Relationships**

**Reports To**

Territory Sales Manager

**Supervises**

NA

**C Job Dimensions**

**Geographic Area Covered**

**Branches**

**Internal Stakeholders**

Training

Branch Operations

Distribution Operations

**External**

Channel Partner

**D Key Result Areas**

**Organization Process**

**Key Contributions**

**Sales**
- Drive wallet Share in the allocated bank branches with focus product mix.
- Build relationship with the Bank Sales/ operations team to achieve pre-set business targets on ANP, Productivity, Case count, Active branch, Active sales staff and various KPIs for designated branches.
- Capability of Self Lead Generation.
- Working jointly with the Branch Manager / Branch LGs on Business plans
- Prospect and meet customers within and outside the Branch as when required
- To achieve branch RM Activation & Income targets
- Work collectively with Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos.

**Relationship Management**
- Managing the relationship between internal team and channel partner so as to

Foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner.
- Provide all possible support to the channel partner as a face of parent company.
- Effectively execute all Marketing activities as per Partner's requirement.
- Ensuring timely issuance of policies with resolving all pending etc.
- Adhere to the customer touch-point engagement in order to service his portfolio of customers.
- To maintain the desired persistency ratio.
- Prompt post-sales service with respect to all domains.

**Ensure Compliance**
- Ensure compliance to internal sales process & other compliance standards
- Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team

**MIS**
- Adhering to the Training Road map.
- Providing timely reports to the Supervisor as per the requirement.
- Adhering to the TALIC code of conduct.

**E Skills Required**

**Technical**
- InsuranceBFSI Background
- Understanding of Prospecting and Sales
- Customer Service - Problem Solving skills Peer level co-ordination and influencing skills (Psychometric Test suggested)

**Behavioral**

**Essential**

**Desired**

**Interpersonal skills**

***

**Communication skills**

***

**Creative thinking skills**
- ***

**Supervising/Leadership skills**
- ***

**Teamwork Skills**

***

**Influencing skills**

***

**Relationship Building skills**

***

**Decision making skills**

***

**Language Skills**

**Local language, Hindi**

**English**

**F Incumbent Characteristics**

**Essential**

**Desired**

**Qualification**

Graduate

Postgraduate

**Experience**

Min.6 months to 3 years in Sales from any Industry, preferably BFSI

**Age**

28 years or below