Customer Relation Executive
2 weeks ago
We are interested in hiring a dedicated and hardworking individual as a Tele-caller to join our Sales, Service & Inbound Department.
Your main goal is to boost our business by reaching out to the existing customers as well as potential customers. As a Tele-caller, you are responsible for handling the customers over the phone entirely and collect desired information from them. You are also required to write down important information provided by the customer and follow up with them on a regular basis.
**Responsibilities**
1. Answering phones and explaining the product and services offered by the company.
2. Contacting existing customers as well as prospective customers using scripts.
3. Obtaining customer information and other relevant data.
4. Asking questions to the customer and understanding their specifications.
5. Resolving queries and issues related to the products and services.
6. Maintaining the database of the customers on a regular basis.
7. Suggesting solutions based on customer’s needs and requirements.
**Requirements**:
2. Work experience as a Tele-caller, Tele-Marketer will be added an advantage
3. Great interpersonal skills.
4. Strong organizational skills.
5. Ability to work in a team or individually as and when required.
6. Ability to manage and handle multiple tasks.
**Salary**: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Speak with the employer**
+91 7994967977
- Health insurance
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