Front Office Executive Sales
6 months ago
Front office roles in a fashion-related company typically involve customer-facing activities and play a crucial role in creating a positive impression on clients and customers. Here are some common front office roles and responsibilities:
- **Customer Service**:
- Interacting with customers in person, over the phone, or through online platforms.
- Addressing inquiries, resolving issues, and providing assistance in a professional and courteous manner.
- Managing customer feedback and ensuring customer satisfaction.
- **Reception and Administrative Tasks**:
- Greeting visitors and managing the front desk.
- Managing appointments and schedules for executives or other team members.
- **Sales Support**:
- Assisting in the sales process by providing information on products or services.
- Processing sales transactions and managing point-of-sale systems.
- Collaborating with the sales team to meet customer needs.
- **Inventory Management**:
- Tracking and managing inventory levels.
- Coordinating with other departments, such as production or logistics, to ensure product availability.
- **Order Processing**:
- Managing customer orders from initiation to fulfillment.
- Ensuring accurate and timely order processing and delivery.
- **Retail Operations**:
- If applicable, handling tasks related to retail operations, such as maintaining store displays, organizing merchandise, and managing cash registers.
- **Data Entry and Record Keeping**:
- Entering and maintaining accurate customer and product information.
- Keeping records of transactions, customer interactions, and other relevant data.
- **Communication**:
- Serving as a liaison between customers and internal teams.
- Communicating important information to customers, such as promotions or changes in policies.
- **Problem Resolution**:
- Identifying and resolving customer issues or concerns efficiently.
- Escalating complex problems to higher-level support if necessary.
**Salary**: ₹14,000.00 - ₹16,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 4 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Ganapathi, Coimbatore, Tamil Nadu (required)
Ability to Relocate:
- Ganapathi, Coimbatore, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
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