Telesales Agent
6 months ago
**Key Responsibilities**:
**Outbound Sales Calls**:
- Initiate outbound sales calls to potential and existing customers.
- Present and promote company products/services to customers.
- Follow a prepared sales script to provide accurate information about products/services.
**Customer Engagement**:
- Build and maintain positive relationships with customers.
- Understand customer needs and offer tailored solutions.
- Handle customer inquiries and provide appropriate responses.
**Sales Target Achievement**:
- Meet or exceed monthly and quarterly sales targets.
- Track and report on sales performance and metrics.
- Develop and implement strategies to achieve sales goals.
**Product Knowledge**:
- Stay updated on product features, benefits, and pricing.
- Communicate product information clearly and effectively to customers.
- Provide feedback to the team on customer needs and market trends.
**Record Keeping**:
- Maintain accurate and up-to-date records of customer interactions and sales activities.
- Use CRM software to manage leads and follow up on sales opportunities.
**Team Collaboration**:
- Collaborate with team members and share best practices.
- Participate in training sessions and team meetings.
- Support team efforts to improve overall sales performance.
**Requirements**:
- Proven experience in telesales or customer service role.
- Excellent communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Ability to handle rejection and remain motivated.
- Proficiency in using CRM software and other sales tools.
- High school diploma or equivalent; additional qualifications in sales or marketing is a plus.
**Benefits**:
- Competitive salary and commission structure.
- Comprehensive training program.
- Opportunities for career growth and advancement.
- Positive and supportive work environment.
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Internet reimbursement
Schedule:
- UK shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
- Sales: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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