IT Associate

3 weeks ago

Mumbai, India Gega Infotech Pvt Ltd Full time

1. System Maintenance and Troubleshooting: Assist in maintaining and troubleshooting hardware, software, and network systems to ensure their smooth operation.

2. User Support: Provide technical support to end-users, responding to IT-related queries and resolving issues promptly.

4. Network Management: Assist in monitoring network performance, configuring routers and switches, and ensuring network security.

5. Data Backup and Recovery: Collaborate in managing data backup processes and contribute to disaster recovery planning.

6. Security Management: Assist in implementing security protocols, including user access controls, antivirus, and firewall management.

7. Hardware Procurement: Contribute to the procurement process by assisting in evaluating and selecting hardware components.

8. Documentation: Maintain accurate documentation of IT systems, processes, and procedures.

9. Technology Updates: Stay updated on industry trends, emerging technologies, and best practices to enhance the organization's IT capabilities.

10. Assist IT Manager: Collaborate with the IT Manager on various IT projects, tasks, and initiatives.

**Qualifications**:

- Associate or bachelor’s degree in information technology, Computer Science, or a related field.
- Relevant certifications such as CompTIA A+, Network+ are a plus.
- Strong problem-solving and analytical skills.
- Good communication skills, both written and verbal.
- Basic knowledge of networking, hardware, and software systems.
- Willingness to learn and adapt to new technologies.
- Ability to work well in a team environment.

**Preferred Experience**:

- Prior internship or entry-level experience in IT support or administration is a plus.
- Familiarity with Windows and Linux operating systems.
- Exposure to Active Directory, Microsoft Office Suite, and cloud services.
- Basic understanding of IT security principles.

**Salary**: ₹200,000.00 - ₹350,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91 +919699655577

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