Student Counselor

**A CHOICE OF PROGRAMS FOR EVERY LEVEL AND NEED**

With a zeal to strengthen the English skills of young and old alike, Native English Academy Aluva was founded by young enthusiasts Sahal Salim and Faisal as an institute for learning spoken English. They later extended its boundaries to include services that help young and bright minds aspiring to seek higher education abroad. This includes training for competitive exams like IELTS and also assisting with the admission processes of top European universities. Native English Academy, right from its inception, has kept in mind the progress of each student and has vowed to be of help for life. So, once a friend, always a friend
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.

**Requirements**:

- High school diploma or equivalent.
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹12,000.00 per month

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to commute/relocate:

- Near MLA office, Aluva, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Education & Admission Counsellors: 1 year (preferred)
- total work: 1 year (preferred)
- Counselling: 1 year (preferred)