Client Servicing: Interiors

6 months ago

Nashik, India PARADIGM CONSULTANCIES Full time

WE ARE HIRING

Job Designation:

- Client Servicing: Interiors

Job location:

- Nashik, Maharashtra

**Salary**:

- 20,000-30,000 per month

**Education**:

- Bachelor's degree in a related field, such as business, marketing, or operations management.

**Experience**:

- Total 5 years of experience in client operations, account management, or a related role.
- Minimum 3-5 years of experience in Interiors.

Skill set:

- Strong interpersonal and communication skills, including active listening and empathy.
- Analytical and problem-solving abilities.
- Proficiency in using software tools, CRMs, and project management systems.
- Knowledge of the industry and the organization's products or services.
- Excellent organizational and time management skills.
- Customer-centric mindset and a dedication to client satisfaction.

**Job Type:

- Full Time**

**Immediate Join**

**Profile Introduction:

- **

A Client Operations Specialist/Manager is responsible for overseeing and enhancing the operational aspects of client relationships. They work closely with clients to ensure their needs are met, operational processes run smoothly, and service delivery is efficient and satisfactory.

**Responsibility:

- **
- **Client Relationship Management**: Build and maintain strong, positive relationships with clients to understand their needs and expectations.
- **Client Onboarding**: Facilitate the onboarding of new clients, ensuring a smooth transition and clear communication of expectations and processes.
- **Service Delivery**: Ensure the timely and accurate delivery of products or services to clients in accordance with established service level agreements (SLAs).
- **Operational Efficiency**: Optimize and streamline operational processes to enhance efficiency and reduce costs, while maintaining high-quality service.
- **Issue Resolution**: Address and resolve client issues, concerns, and escalations promptly and effectively to maintain client satisfaction.
- **Client Training**: Provide training and guidance to clients on how to use products or services effectively, including explaining features and best practices.
- **Documentation**: Maintain comprehensive records and documentation related to client interactions, contracts, and service agreements.

**Requirements:

- **
- Language: English, Hindi, Marathi

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 9096932539

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