Customer Care Representative
2 weeks ago
Greetings from 18 Steps Consultants
**ROLE AND RESPONSIBILITIES**
Will be attending inbound as wella s putbound calls. Will be handling customer queries as well as address issues of employees facing many. Should be cordial and well mannered while handling complaints or issues. Willl escalalte any issues which are unable to handle. Must be smart and proactive with basic computer knowledge.
**QUALIFICATIONS AND EDUCATION REQUIREMENTS**
Must know English, malayalam and Tamil (manageable)
**Salary**: ₹13,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Diploma (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Tamil (required)
- English (preferred)
- Malayalam (required)
Ability to Relocate:
- Thrissur, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 70127 61460
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