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Customer Relationship Executive

2 months ago

Delhi Delhi, India Greduate Full time

job profile : CRM-After Sales Service

location : W6, Basement, Mianwali Nagar, Paschim Vihar, New Delhi-110087,

roles and responsibilities:
Collecting and analyzing customer data

Using CRM systems to manage relationships

Developing new ways to meet customers’ needs

Handling customer complaints

Overseeing the interactions between customers and key team members, such as Customer Service Representatives

Creating and executing retention campaigns

Developing marketing campaigns to attract new customers

Collaborating with sales, marketing, customer service and operations teams to improve the customer experience.

budget upto 38K

regards

muskan

**Salary**: ₹30,000.00 - ₹38,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- New Delhi, Delhi (required)

Ability to Relocate:

- New Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 6378387045

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