Call Centre Banking Process

1 month ago

Dwarka Delhi Delhi, India DIGITAL SCOREWEBB PVT LTD Full time

Customer care executives must be proficient in Microsoft Office and have a working knowledge of client relationship management software. Success in this position requires strategic thinkers who are able to use data and their years of customer service experience to create effective customer care strategies. Customer care executives also have to possess excellent communication skills. In addition, customer care executives need the following skills:
**responsibilities**

All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee:

- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

**Job Types**: Full-time, Permanent

**Salary**: ₹12,350.00 - ₹18,800.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person

**Speak with the employer**

+91 9205963141

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