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Front Desk Receptionist

4 weeks ago

Delhi Delhi, India Hydroflux Engineering Pvt Ltd. Full time

We are looking for a responsible Front office manager who will be in charge of our reception area٫ acting as our company's ‘face’ and ensuring our visitors are properly welcomed. Your duties will also include coordination of all front desk activities.

You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You should also be able to deal efficiently with complaints and have a solid customer service approach.

**Front Office Manager responsibilities are**:

- Control of front desk tidiness and availability of all necessary stationery and material including pens٫ forms and informative leaflets
- Handling customer care.
- Ensuring timely and accurate customer service
- Training and supporting office staff
- Handling complaints and specific customer requests
- Managing mail distribution
- Managing records of office expenses and costs
- Overseeing the compliance with the company’s policies and security requirements

**Front Office Manager requirements are**:

- 3+ years' experience of working on a Front Desk Manager or Reception Manager position
- Profound experience in customer service٫ office management and basic bookkeeping procedures
- Good experience in tele calling.
- Good practical knowledge of MS Office٫ particularly Excel and Word٫ and proficiency in English (oral and written)
- Strong communication and interpersonal skills in ENGLISH.
- Good organizational multitasking and problem-solving skills
- High School diploma; additional certification will be a bonus

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 3 years (preferred)

Work Location: In person