Executive - Backend Support/ Inbound Sales/ Telesales (Female)
2 weeks ago
Good communication & interpersonal skills,
Executive - Back-end Support/ Inbound sales/ Telesales are representatives who connects with existing/ perspective customers/ clients and prospects to solve their queries as well understand their requirements. They are responsible for creating awareness regarding products/ services offered by the company and would be solving queries regarding the same.
**Roles and Responsibilities**:
- To receive inbound calls to create awareness by presenting products or services, and convincing customers/ clients regarding benefits of products/ services offered.
- To schedule appointments with customers/ clients.
- Responsible to build and maintain good rapport and relationship with potential as well as existing customers.
- Responsible to solve customer queries and assuring resolutions for the same.
- Responsible to record and documentation of conversations and report the same to the concerned persons.
**Qualifications**:
- Graduate with one or two years of experience in the same and who worked in the same environment of back-end support/ inbound sales/ telesales/ tale-calling/ etc.
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- tele sales: 1 year (preferred)
**Language**:
- Hindi, English (preferred)
Work Location: In person
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