Tele Calling Executive

2 weeks ago

Bengaluru, India Vahan Technologies Full time

**About Vahan**:
At Vahan, we’re helping 300M+ blue-collar workers in India find jobs. Over time, we want to become the center of all money and financial needs for blue-collar workers. We’re a Y
Combinator company that is backed by marquee investors such as Khosla Ventures,
Founders Fund and Airtel. Several executives from Google and Flipkart are also investors in the company.

We are looking to expand our Community Operations team in Bangalore.
Our Community Operations team is responsible for helping blue collar job seekers find suitable opportunities, guide them through the process, and set them up for success.

**Why you’ll LOVE Vahan**:

- We’re a small team that enjoys working hard, getting a lot done and having fun
- Not to mention that you’ll get to work on a product that is making a profoundly positive impact on people’s lives
- We also provide an outstanding training ground for aspiring entrepreneurs

**Roles and Responsibilities**:

- Willingness to work in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users.
- You will engage with potential users ( job seekers across the blue-collar segment) to help them find an ideal job on our platform.
- Coordinate with the users job seekers and employers in their efforts until successfully hired.
- Build relationships and trust with the users through interactive communication.
- Identify customer pain points and challenges and recommend solutions.

**Success Criterion**
- The role will focus on developing scalable processes to engage and retain job seekers. This requires a commitment to operational excellence, as well as creative thinking with a strong customer-centric mindset.
- This role calls for versatile profiles that have a knack for solving problems along with the ability to push new initiatives, positively challenge the status quo and make the role what they want it to be.

**Qualifications and Experience**:
**Experience**:

- We believe that all you need to have is the right mindset and agility to do the role.

We have no filter criteria in your education.
**Extra awesome**
- 1+ years total work experience in a high-growth, productive constantly changing environment.
- Work experience in customer-centric industries (ex. Hotels, airlines, banking) is preferred.

**Traits and Skills**:

- You communicate clearly. You write well. You speak eloquently. You are good at explaining anything to anyone over the phone and in writing.
- Speaking in Hindi is a must. Any other language like English, Tamil, Telugu, Kannada is a plus.

**Benefits**:

- We care about you. We offer competitive health insurance for employees and their dependents.
- Our co-workers are a close-knit, intelligent, and motivated team and the best minds you get to work with
- Compensation : Fixed 12-14K per month (open to negotiate basis the required experience). And to add to that, when you ace your targets you are rewarded with a big bonus, as our way of saying Well Done Our best performers make upwards of
25K/month

**Job Types**: Full-time, Contractual / Temporary
Contract length: 12 months

**Salary**: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: One location

**Speak with the employer**
+91 9019496018
- Health insurance

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