Driver

2 weeks ago

Guwahati, India HOTEL MAYFLOWER Full time

**Driver Duties and Responsibilities**:
Able to meet all the comfort requirements of the hotel guests and customer.

Able to drive in a safe and efficient manner.

Able to keep a record of all the incidents while driving, for example, any accidentsor tickets.

Able to ensure safe and easy travel for the customers/ guests to their destinations or to the hotel.

Able to file the record of the timings for which the vehicle was used and the purpose to his/ her superior.

Able to comply with all the traffic/ road rules and regulation of the state while also following the policies of the hotel authorities.

Responsible to ensure the safetyof the guests while travelling.

Responsible to ensure the securityof guest belonging while travelling.

Ensure that the guests are wearing seat belts.

Able to welcome the guest with a placardat the airport.

Maintain good coordination with the hotel's airport representative.

Able to maintain a positive conversation with the guests.

Should follow all designated SOP's for any vehicle breakdowns and accidents.

Assist the guests with the luggage as and when required.

Transport guest luggage to and from designated bell deskor lobbyarea.

Provide the complimentarywater and cold towels (as per hotels standard operating policy SOP) once the guest is seated comfortably in the car.

Maintain proper records of the trip starting and ending kilometres or miles.

The guest signature must be taken if the room billis to be posted on to the folio.

If the guest is paying the taxi fare by cash then the exact tender or change must be returned back to the guest.

Follow the standard route and reporting time scheduleat all times.

Forward or report all guest complaints, problems or incidents to the manager on duty or travel desk manager.

Perform any trips and drives with the hotel car/bus as requested.

Responsible to park the car at designated parking areas and also follow the parking policy.

Obey all traffic and driving regulations like speed limit etc at all times.

Keep the vehicle spotless in both exterior and interior appearance.

In charge of the maintenance of his vehicles service dues, cleaning, up keeping and running condition.

He/she is responsible to report to the superiors regarding all incidents.

Assist with hotels administrative departments with transportation requirements like sales calls etc.

Always maintain positive customer relations at all times.

Have a good knowledge of the hotel's facilities and services.

Able to provide information on hotels amenities, activities, restaurants and any places of interest near the hotel.

Responsible to maintain either hotel's vehicle or the vehicle of third party service providers.

Keep the assigned car or vehicle clean and ensuring that it is mechanically sound.

The vehicle must be spotless in appearance and ready to go for a drive without issue at all times.

Inspect vehicle using the car checklistand rectify any issues found during the checking.

Ensure effective handover from the earlier shift and sign on the log book.

Preferably non-smoker due to the close proximity with the guest, use mouth freshness to avoid bad odours.

Maintain high grooming and personal hygiene standards.

Always wear a proper uniform with name tagnicely polished (if required).

Practices accident prevention measures.

Maintains good personal safety and grooming standards.

Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum.

Treat all clients and colleagues in a polite and courteous manner at all times.

Perform any other duties as assigned by the management.

**Prerequisites**:
Excellent driving skills.

Valid driver's license with the excellent driving record.

No black points on license.

**Job Types**: Full-time, Regular / Permanent, Contractual / Temporary, Freelance

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 5 years (required)

License/Certification:

- Driving Licence (required)

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