Business Systems Analysis

6 months ago

Goregaon East Mumbai Maharashtra, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

Job Responsibilities:

- Become Subject Matter Expert on data used in Monitoring reports in order to help guide developers, when required
- Assist in writing use cases for program testing
- Assist in root cause analysis for issues identified in testing and vetting
- Respond to data questions from our business partners. This will involve reading SQL, SAS code and Alteryx to get data that is being requested
- Gather and document requirements for new reports
- Manage the Evergreen Process to ensure our reports stay current
- Recommend solutions for solving complex business challenges
- Continually challenge yourself to expand and strengthen your skills
- Effectively communicate with BA and Developers on the issues identified
- Ability to work under deadlines
- Develop test plan, code validation procedures, job aids, tools and approaches and effective communication of defects
- Perform code to business requirement validation
- Write queries and run frequencies to validate population and output files
- Ensure correct formatting and logic of all output files

**Required qualification, capabilities and skills**:

- Minimum of a Bachelor's degree or equivalent in business or Master’s degree in any of the Quantitative disciplines is preferred.
- Understanding on banking product.
- Can identify problems effectively, systematically frames the problem, then leverage tools to identify multiple potential solutions and select the most feasible solution
- Excellent communication and presentation skills to different audience levels
- Must be able to quickly and objectively analyze and evaluate issues and form decisions
- Strong attention to detail and ability to raise questions and seek clarification as required
- Self-motivated team player. Must possess the ability to research and resolve issues independently while working across teams to acquire needed information
- Prior business requirements, procedures and documentation experience preferred
- Prior Quality Assurance and User Acceptance Testing experience preferred, Agile experience preferred
- Banking domain expertise

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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