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Visa Counselor

4 weeks ago

Chandigarh Chandigarh, India Study World Full time

**Job Description: Visa Counselor - Study World**
- **Student Counseling**:

- Assess student profiles to provide personalized guidance on university/college selection, programs, and visa requirements.
- **Documentation Assistance**:

- Ensure accuracy and compliance with immigration policies and guidelines.
- Coordinate with students to resolve missing or incorrect documentation.
- **Visa Application Processing**:

- Stay updated on immigration policies and changes in visa procedures and inform students accordingly.
- **Follow-ups and Reporting**:

- **Customer Service and Support**:

- Build strong relationships with students and parents by addressing their concerns and queries empathetically.
- Provide exceptional customer service to enhance student satisfaction and referrals.

**Skills and Qualifications**:

- Minimum **1 year of experience in visa counseling** or related fields.
- Strong knowledge of study visa processes, including documentation and eligibility requirements.
- Excellent communication and interpersonal skills.
- Ability to handle multiple cases efficiently and meet deadlines.
- Proficiency in English and any regional language.
- Familiarity with education systems and institutions in major study-abroad destinations.

**Preferred Traits**:

- Detail-oriented and highly organized.
- Empathetic and student-focused approach.
- Proficiency in using CRM tools and Microsoft Office.
- Prior experience in a study visa consultancy or related industry is a plus.

**Compensation**:

- Competitive salary based on experience.
- Performance-based incentives and growth opportunities.

**Join Study World and help students achieve their dreams of studying abroad by providing expert visa counseling and support**

Pay: ₹20,000.00 - ₹36,290.95 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Counselling: 2 years (preferred)

Work Location: In person

Application Deadline: 26/12/2024
Expected Start Date: 26/12/2024