Security Supervisor

1 month ago

Ghaziabad, India SK KLYDE Grand Hotel Full time

Direct and coordinate the activities of all security personnel.
- Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention.
- Ensure the safetyand security of guest, staff, visitors and contractors at all times.
- Responsible to manage all safety & security, FireLife Safety and food hygiene risksfaced by the hotel.
- Liaise with all department heads to ensure hotel employees are adhering to established security procedures.
- Record and notify all risks, deviations from hotels safety standards and any untoward incidents.
- Track departmental safety record and document medically treated and non-treated injuries.
- Oversees and guides the efforts of the AccidentPrevention Committee.
- Oversees and guides the efforts of the Fire and Safety Committee.
- Oversees first aid program for guests and employees.
- Oversees the claims process and protects company assetsby closely monitoring the General Liabilityand Worker's Compensation cases.
- Assign duties and schedulestaff for balancing needs of the hotel and productivity standards.
- Monitor staff activity and coach subordinate performance.
- Watch for suspicious persons entering, exiting or loitering around the hotel public or guest areas.
- Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
- Ensure compliance with all security standards and preventative measures.
- Monitor and follows proper key controlguidelines in lossprevention and in the property.
- Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic / duress alarms to ensure that they are fully functional.
- Conduct regular mock fire evacuation drill as per the hotels emergenciesstandards.
- Develop and advise key personnel of emergency procedures.
- Implements action plansto monitor and control risk.
- Establish crisis managementand contingency planning.
- Conduct regular walk through rounds for observing the entire hotel.
- Supervision of all Security Personnel and giving clear direction on all security related aspects.
- Coordinate with external police authorities in the investigation and handling of crimes, accidents, Government Ministers moments etc., involving the hotel, its employees and / or guests
- Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements.
- Interview, select, review and train new security officers according to hotels standards to maintain order throughout the hotel.
- Be available 24 hours a day for genuine emergencies within the property.

**Salary**: ₹11,312.90 - ₹18,262.15 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift

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