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Operation Executive

1 month ago

Kharadi Pune Maharashtra, India AKR Infotech Full time

HI,

HOPE YOU ARE DOING GOOD

**ROLE :OPERATION EXECUTIVE**

**EXPERIENCE 2+**

**Jobs Roles & Responsibility**

**o EMI Collection Management**:

- Effectively manage and oversee the end-to-end EMI collection process.
- Monitor and ensure timely and accurate collection of EMIs from customers.

**o Customer Interaction**:

- Communicate with customers in a professional and empathetic manner to discuss overdue

payments and resolve payment-related issues.
- Provide assistance and guidance to customers in financial difficulties, exploring potential

repayment plans.

**o Documentation and Record Keeping**:

- Maintain accurate and up-to-date records of EMI collections, payments, and customer

interactions.
- Prepare reports on EMI collection performance and present findings to management as

required.

**o Team Collaboration**:

- Collaborate with other departments, such as finance,sales, customer service, and legal, to

streamline the EMI collection process.
- Work closely with team members to share insights and strategies for improving overall

collection efficiency.

**Qualifications**:
**Education**:

- Bachelor’s degree in [relevant field] or equivalent practical experience.

**Experience**:

- Minimum of 2 years of experience in a collection background, with a focus on EMI

collection.
- Proven track record of meeting collection targets and improving collection processes.

**Communication Skills**:

- Excellent verbal and written communication skills.
- Ability to negotiate and persuade customers effectively.
- Should be confident in speaking with Senior CXOs.

**Shikha Varshney**

AKR Infotech Pvt Ltd.

5th Avenue, Gaur City 1, Greater Noida West,

U.P. -201318

Phone Number: +91-9528280971

**Salary**: Up to ₹415,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Kharadi, Pune, Maharashtra (required)

Ability to Relocate:

- Kharadi, Pune, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9528280971