Solution Architect

5 months ago

Bengaluru Karnataka, India Planview Incorporated Full time

Overview:
Planview has one mission: to build the future of connected work, from ideas to impact.

As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the industry’s most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100.

At Planview, our people connections drive our innovation and success. Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We’re proud of our world-class, connected culture built on our shared values, that supports our teams to be successful from anywhere.

**Responsibilities**:

- Provide in-depth guidance to customers to align their unique business needs with Planview solution capabilities
- Facilitate deep-dive solution workshops and lead configuration activities to achieve customer’s business outcomes
- Translate customer business requirements and define required processes and best practices where relevant and use cases into a best practice driven configured solution
- Complete migrations, implementations, and configuration of products or services for customers including add-ons, analytics, and integrations with other products
- Define reporting and analytics business requirements and complete functional specification documentation
- Leverage consulting skills and experience to address day-to-day challenges when dealing with customers, including conflict resolution, trouble shooting, and resolution of customer issues
- Conduct quality assurance checks and testing during implementations to ensure a high-quality customer experience
- Work collaboratively with Planview teams to support overall solution documentation and build internal knowledge base
- Support/work with Planview Managing Consultants, Customer Success Managers and Solution Architects (and other technical teams) to deliver solutions to customer within time and budget

Qualifications:

- A minimum of 12-15 years of customer-facing design and implementation consulting experience with an ability to demonstrate previous results across different industry sectors - on Project and Program Management.
- Broad understanding of software implementation practices
- Experience in end-to-end design and implementation of any popular Project & Portfolio Management solutions like Clarity, HP PPM, Microsoft Project Server etc.
- Good experience in functional and technical consulting on similar domain/products
- Knowledge of underlying functional and/or technical capabilities (project/resource management, financial management, product development, lean and agile delivery, etc.)
- Ability to gain deep technical knowledge of product(s) supported
- Demonstrated ability to stay current with technology and/or industry changes relative to Planview’s product offerings (e.g. PPM, CWM, Lean/Agile, etc.)
- Process architecture experience with the ability to analyze customer processes and translate into solutions
- Experience with a variety of software platforms and delivery methods including web-based and cloud-based systems
- Experience with basic technology tools including MS Office, Visio, Project, Power BI, writing SQL queries, understanding ERDs etc.
- Strong organization and time management skills
- Bachelor’s degree in Computer Science, Engineering, Management of Information Science, or Business (or related degree) or demonstrated relevant experience
- Related certifications or industry designations preferred (e.g. LPM, SAFe, PMP, CPA, etc.)
- Willing to travel overseas
- Experience with Planview and/or similar solutions - Planview Enterprise, Clarizen, LeanKit, Project Place, Spigit is preferred
- Excellent communication and presentation skills - written and verbal
- Based out of Bangalore or ready to relocate to Bangalore
- Ability and willingness to mentor junior colleagues and team building
- Flexibility to work during US/EMEA/APAC business hours to align with customer availabilities
- Independent or on-site customer consulting, responding to a variety of customer situations and personalities at all levels
- IT or systems implementation or integration
- Business analysis, workflow analysis, and data analysis
- W_hether you have _some, or all of these, we want to hear from you if you believe your background and experience might be a fit_

Great Benefits and Fun Perks:
At Planview, you’ll join our global team and culture which reflects the vibrant communities in which our

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