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Customer Relationship Executive

2 months ago


Lucknow, India Swastik Multi Trade Pvt. Ltd. Full time

**Company Description**

**Swastik Multi Trade Pvt Ltd **is a leading real estate company committed to providing excellent services to our clients. We have a strong presence in the industry, marked by our innovation and unwavering dedication to customer satisfaction. We turn dreams into reality by providing the perfect home to our clients.

**Role Description**

**Qualifications**
- **Analytical Skills**: Must be able to analyze and interpret customer feedback data
- **Customer Retention and Experience**: Must have the ability to retain existing customers and provide a positive customer experience
- **Communication**: Must have excellent communication skills, both written and verbal
- **Sales**: Must have knowledge of sales techniques and be able to collaborate with the sales team to meet the needs of clients.
- **Attention to Detail**: Must be detail-oriented, keeping accurate records of customer interactions and feedback, ensuring a high level of service at all times.
- Bachelor's degree in Business Administration, Marketing, Communications or a related field
- Experience in customer service, sales and real estate industry is a plus
- Must have prior MIS experience

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

**Experience**:

- total work: 3 years (required)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Lucknow, Uttar Pradesh (required)

Ability to Relocate:

- Lucknow, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person


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