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Us Operations Coordinator

2 months ago

Chandigarh Chandigarh, India Proelio Technologies Full time

Coordinate between US-based team and the Indian backend operations team, facilitating communication to ensure timely exchange of information, updates and project requirements and resolving issues effectively.
- Working on the data and orders management.
- Contacting client/customers to obtain signed orders, escalating unresolved issues to the US team.
- Preparing orders for billing by ensuring all necessary information and signatures are in place, and conducting regular audits to verify accuracy and compliance with company policies.
- Coordinate meetings, conference calls, and video conferences across different time zones.
- Compile, analyze, and generate reports pertaining to various operational metrics and key performance indicators.
- Work on different software and reports.
- Perform the duties/tasks as assigned.

**Requirements**:

- Excellent English speaking and interpersonal skills
- Experience**: 2 - 3 years (preferred)
- Graduation is must
- Demonstrable leadership abilities
- Willing to work in US /night shifts
- Experience in dealing with US clients
- Ability to handle multiple assignments simultaneously
- Good hold of basic computer skills.

***

**Schedule**:Night shift/US shift

**Ability to commute**:Cab facility not available

Pay: ₹25,000.00 - ₹40,000.00 per month

Schedule:

- Evening shift
- Night shift
- US shift

Work Location: In person