Backend Operations Executive- Female Candidates Only

4 months ago


Mohali, India RevClerx Company Full time

Own and oversee the customer for the entirety of their journey with us. You will proactively drive adoption, platform optimization, and organizational alignment.
- Conduct regular business reviews, aligning clients, and internal teams to achieve stated objectives.
- Act as a product expert advising them on best practices and how others are leveraging the platform to achieve amazing results.
- Ensure account issues are resolved quickly, leveraging or escalating to resources from across the company as needed.
- Act as the voice of our customers compiling their feedback and advocating on their behalf for platform improvements.
- Build customer loyalty and advocacy.
- Provide amazing, consistent, and timely client communication.
- Onboarding new clients.
- Training clients on our platform.
- Enable our customers and help them in engaging with the platform.
- Strategize with clients on partner user engagement efforts to meet program goals based on KPIs.
- Partner with clients on webinars and trade show demos to educate partners and encourageadoption.

**Salary**: Up to ₹300,000.00 per year

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Day shift
- Night shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: One location

**Speak with the employer**
+91 7087545900



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