Backend Operations Executive- Female Candidates Only
4 months ago
Own and oversee the customer for the entirety of their journey with us. You will proactively drive adoption, platform optimization, and organizational alignment.
- Conduct regular business reviews, aligning clients, and internal teams to achieve stated objectives.
- Act as a product expert advising them on best practices and how others are leveraging the platform to achieve amazing results.
- Ensure account issues are resolved quickly, leveraging or escalating to resources from across the company as needed.
- Act as the voice of our customers compiling their feedback and advocating on their behalf for platform improvements.
- Build customer loyalty and advocacy.
- Provide amazing, consistent, and timely client communication.
- Onboarding new clients.
- Training clients on our platform.
- Enable our customers and help them in engaging with the platform.
- Strategize with clients on partner user engagement efforts to meet program goals based on KPIs.
- Partner with clients on webinars and trade show demos to educate partners and encourageadoption.
**Salary**: Up to ₹300,000.00 per year
**Benefits**:
- Food provided
- Health insurance
Schedule:
- Day shift
- Night shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: One location
**Speak with the employer**
+91 7087545900
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