Associate Dentist
2 months ago
**Location**: Mumbai (Andheri)
**Key Responsibilities -**
- Handle dental specific queries pertaining to our services.
- Overall Problem solving for patients and coordination as necessary.
- To attend calls within 2 hrs and provide first contact resolution for the query
- VC to be done for the case
- Explaining the pt to use app for monitoring the case
- Co
- ordinating with other teams for closing the ticket, for example, once the case is resolved raise an internal ticket for different team to close the case
- Handling escalation calls
- Tabulate and record responses from all customers on excels. Generate relevant reports from the same
Requirement
- 0-3 years of experience in Dentistry.
- Excellent communication skills, both written and verbal
- Strong problem solving and analytical skills
- Self-driven, comfortable with a fast-paced, always-on, highly ambiguous Environment
- The capacity to grasp quickly and self-learn benefitsBudding team with ample opportunities for growth
**Salary**: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Morning shift
COVID-19 considerations:
yes
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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