Digital Account Executive
2 weeks ago
Your Roles & Responsibilities
- Their primary role is to effectively communicate the brand's identity, values, and product offering to the clients.
- Working closely with the D2C execution team (Internal) in resolving issues pertaining to the accounts that improve the effectiveness of their Marketing campaign.
- Liaise between clients and internal teams (Marketing/ Accounts) to ensure the timely and successful delivery of solutions pertaining to our client's needs.
- Creating compelling and visually appealing presentations for client meetings
- Maintaining accurate and up-to-date records of client interactions and transactions
- Scope Out Work: Helping to scope out new client engagements pre-sale
- Onboarding: Onboarding new clients
- Client Calls: Holding regular calls with clients to finalize monthly deliverables and review work completed
- Client Reporting: Monitoring, reporting, and presenting client performance data to ensure business goals are achieved
- Project Management: Managing projects to ensure deliverables are completed on time and to the right standards
- Upselling: Identifying and pitching new services to existing clients
- Renewals: Client renewals and upselling
- Billing: Handling billing and collections
Your Skills:
- Graduate with 1-3 years of experience in an Advertising agency
- Work experience of 1-2 years in client handling roles, preferably Indian / International clients via phone calls
- Basic knowledge in digital marketing is a plus.
- Passionate about client service with a knack for soft skills and telephone etiquette.
- Clear, concise, and effective written and oral communication.
- Growth mindset, and is excited to learn new things.
- Creative, enthusiastic, and energetic with great interpersonal skills and should be able to present ideas with conviction.
- Ability to work in a fast-paced work environment with spontaneity.
- Should be able to approach problems logically and rationally to help with the clarity of decision-making.
- Open to travel for the client meetings
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Health insurance
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