Subject Matter Expert

1 week ago


Navi Mumbai Maharashtra, India Orange Full time

The Voice & Video Technical Analyst is responsible for ensuring the effective operation of the Voice & Video environment through understanding of Cisco VOIP Technology. He should have adequate knowledge of configurations and troubleshooting skills to support projects and performance issues.
- Discussion with client concerning requirement. Also engagements included direct interaction with program IT-Infrastructure team for transitions and critical changes.
- He / She should also possess good communication skills. In addition, they are responsible for the resolution and/or escalation of the production incidents.
- Should be able to understand LAN & WAN terminology and also should be able to correlate their impact on VOIP segment.
- Supporting VOIP Cluster components with hands on experience on configuration & administration of
- Cisco Call Manager, Cisco unified call Manager, Cisco Unity, Gateways. VoIP products. SRST.
- Cisco Unity Connection (Voice Mail)
- Cisco IP Enterprise Contact Centers (UCCX, UCCE) with ICM, PG.
- Cisco Voice Gateways & IVR (SIP, MGCP, H.323)
- SIP Trunking with CUCM & CUBE
- Problem Management & RCA.
- Rich experience on Voice Solution Network Designing with HLD/LLD.
- Configuration and supporting VOIP implementation at remote sites.
- Validation of VOIP implementation documents like site readiness, POA, UAT.
- Configuring & Troubleshooting Voice gateway & gatekeeper. Configuring & Troubleshooting Unity Connation & Contact center Environment
- Configuring & Troubleshooting Voice Protocol MGCP, H.323, SIP
- Configuration and supporting QoS & Packet analysis.
- Configuration and supporting Switching, VLAN, Ether channel, HSRP.
- Troubleshooting Call Manager, Voice Gateway, On Net Calling Issues
- Create awareness of VOIP technology in end user
- Support VOIP analysis and reporting to achieve savings.
- Good Communication skills and ability to coordinate with global stakeholders.
- Preparing network performance reports and suggesting recommendations accordingly.
- Managing and coordinate with Cisco TAC for escalation.
- Suggesting Upgrade plan for Clients by verifying the compatibility matrix. Escalate the issues to vendor team and coordinate with them to resolve critical issues.

**about you**:

- The Voice & Video Technical Analyst is responsible for ensuring the effective operation of the Voice & Video environment through understanding of Cisco VOIP Technology. He should have adequate knowledge of configurations and troubleshooting skills to support projects and performance issues.
- Discussion with client concerning requirement. Also engagements included direct interaction with program IT-Infrastructure team for transitions and critical changes.
- He / She should also possess good communication skills. In addition, they are responsible for the resolution and/or escalation of the production incidents.
- Should be able to understand LAN & WAN terminology and also should be able to correlate their impact on VOIP segment.
- Supporting VOIP Cluster components with hands on experience on configuration & administration of
- Cisco Call Manager, Cisco unified call Manager, Cisco Unity, Gateways. VoIP products. SRST.
- Cisco Unity Connection (Voice Mail)
- Cisco IP Enterprise Contact Centers (UCCX, UCCE) with ICM, PG.
- Cisco Voice Gateways & IVR (SIP, MGCP, H.323)
- SIP Trunking with CUCM & CUBE
- Problem Management & RCA.
- Rich experience on Voice Solution Network Designing with HLD/LLD.
- Configuration and supporting VOIP implementation at remote sites.
- Validation of VOIP implementation documents like site readiness, POA, UAT.
- Configuring & Troubleshooting Voice gateway & gatekeeper. Configuring & Troubleshooting Unity Connation & Contact center Environment
- Configuring & Troubleshooting Voice Protocol MGCP, H.323, SIP
- Configuration and supporting QoS & Packet analysis.
- Configuration and supporting Switching, VLAN, Ether channel, HSRP.
- Troubleshooting Call Manager, Voice Gateway, On Net Calling Issues
- Create awareness of VOIP technology in end user
- Support VOIP analysis and reporting to achieve savings.
- Good Communication skills and ability to coordinate with global stakeholders.
- Preparing network performance reports and suggesting recommendations accordingly.
- Managing and coordinate with Cisco TAC for escalation.
- Suggesting Upgrade plan for Clients by verifying the compatibility matrix. Escalate the issues to vendor team and coordinate with them to resolve critical issues.

**additional information**:

- The Voice & Video Technical Analyst is responsible for ensuring the effective operation of the Voice & Video environment through understanding of Cisco VOIP Technology. He should have adequate knowledge of configurations and troubleshooting skills to support projects and performance issues.
- Discussion with client concerning requirement. Also engagements included direct interaction with program IT-Infrastructure team for transitions and critical changes.
- He / Sh


  • Subject Matter Expert

    2 weeks ago


    Navi Mumbai, India Chabez Tech Full time

    **Job Description**: **Role** - Pyspark buildings the pipeline - Maintaining the pipeline **Requirements**: - PySpark and Python expert with 5-9 years experience - Subject matter expert in Python and Spark - 3 Years of experience in Hadoop, Spark Scala, PySpark, Hive, Impala, and SQL Technologies. - Analyzed migration plans for various versions of Cloudera...

  • Subject Matter Expert

    4 weeks ago


    Mumbai, Maharashtra, India quatrro business support services pvt. ltd. Full time

    Apply for Subject Matter Expert Managed Services QBSS, Career Progress Consultants in Mumbai for 3 - 7 Year of Experience on

  • Subject Matter Expert

    2 weeks ago


    Mumbai, Maharashtra, India quatrro business support services pvt. ltd. Full time

    Apply for Subject Matter Expert Managed Services QBSS, Career Progress Consultants in Mumbai for 3 - 7 Year of Experience on

  • Subject Matter Expert

    4 weeks ago


    Mumbai, India Hurix Digital Full time

    Subject Matter Expert - Work from Home - 6 Months Contract **Job Types**: Full-time, Contractual / Temporary Contract length: 6 months **Salary**: ₹17,800.00 - ₹25,500.00 per month **Benefits**: - Work from home Schedule: - Monday to Friday **Education**: - Master's (required)


  • Navi Mumbai, Maharashtra, India GreenPoint Global Technology Services (India) Pvt Ltd Full time

    **Position Title**: Maths Subject Matter Expert (Hindi) **Position Description (In Short)**: We have an opportunity for the position of Subject Matter Expert (SME). The SME is responsible for creating, monitoring and improving the content as required by our education services department from time-to-time. Apart from creation of lesson plans and study...

  • Subject Matter Expert

    2 weeks ago


    Mumbai, Maharashtra, India BrainHap Full time

    Subject SPECIALIST RESPONSIBILITIESSubject matter experts are definitive sources of knowledge who contribute their expertise to enhance organizational efficiency.They evaluate organizational needs, determine suitable technical solutions, and ensure that defined requirements are met.Salary: From ₹10,000.00 per monthSchedule: Day shiftAbility to...


  • Kalyani Nagar, Pune, Maharashtra, India E42 Full time

    **Who we are**: Having worked with more than 60 enterprises, bringing their business process automation idea to life - we, at E42 are digitally transforming enterprises making them intelligent one AI worker at a time. This means not just huge cost savings but also enhancing user experiences **E42 is a no-code platform** to build AI co-workers...


  • Mumbai, Maharashtra, India SEVEN CONSULTANCY Full time

    Apply for Subject Matter Expert Biology, Career Progress Consultants in Mumbai for 2 - 5 Year of Experience on

  • Subject Matter Expert

    2 weeks ago


    Mumbai, Maharashtra, India NMIMS Full time

    The subject matter expert (SME) provides the knowledge and expertise in a specific subject, business area, or technical area for a project. Evidence that a person would make a valued SME for the institute would include the ability to: Define procedures or standards, since he/she has the knowledge of what the right or best way to execute a task would be. ...

  • Subject Matter Expert

    2 weeks ago


    Hinjewadi, Pune, Maharashtra, India Lurnigo Full time

    Job description Job Title: Sr Subject Matter Expert (SME) - English, Maths, and STEM **Responsibilities**: - Design and develop curriculum and educational materials for K-12 standardized English, Maths, and STEM and test preparation ( SAT, ACT, PSAT, AP's ( Calculus, Statistics, Physics, Chemistry, Biology) - Create an extensive in-house question bank to...

  • Subject Matter Expert

    2 weeks ago


    Navi Mumbai, Maharashtra, India TutorU Full time

    About the internship:Selected intern's day-to-day responsibilities include:1. Prepare test papers [MCQs] [chapter-wise, unit-wise, or full-length]2. Prepare IMP questions [chapter-wise]3. Prepare notes [chapter-wise]4. Prepare Worksheets [chapter-wise]5. Prepare PYQs [full length]6. Research Content and maintain a database of YouTube links [normal paced,...

  • Subject Matter Expert

    4 weeks ago


    Navi Mumbai, Maharashtra, India TutorU Full time

    About the internship:Selected intern's day-to-day responsibilities include:1. Prepare test papers [MCQs] [chapter-wise, unit-wise, or full-length]2. Prepare IMP questions [chapter-wise]3. Prepare notes [chapter-wise]4. Prepare Worksheets [chapter-wise]5. Prepare PYQs [full length]6. Research Content and maintain a database of YouTube links [normal paced,...


  • Mumbai, Maharashtra, India MNR Solutions Private Limited Full time

    Designation - L3 Subject Matter Expert Skills - L2/L3 Operations, SDWAN, Network & Security Location: HO, Mumbai - Kurla Experience - 8 Years - Experience with reviewing opportunities for process automation and improvement - Experience with generating daily and monthly reports, including items, such as incident and service requests, software updates, and...

  • Subject Matter Expert

    4 weeks ago


    Navi Mumbai, India Five Splash Infotech Pvt Ltd Full time

    **Subject Matter Expert Responsibilities;** Conducting daily briefing for sharing quality updates and daily target Handling team and run data Drive floor and pushing team member for achieving target Taking escalation calls and senior calls Conducting refresher for bottom operators and provide feedback Taking fun activity in holidays Prepare roster and...


  • Mumbai, India Hurix Digital Full time

    Subject Matter Expert - Work from Home - 6 Months Contract **Job Types**: Full-time, Temporary Contract length: 6 months **Salary**: ₹17,800.00 - ₹25,500.00 per month **Benefits**: - Work from home Schedule: - Monday to Friday **Education**: - Master's (required)

  • Subject Matter Expert

    2 weeks ago


    Mumbai, Maharashtra, India Universal Learning Aid Pvt. Ltd. - LetsTute Full time

    Work from office Location - Matunga Road **Role Description** **Responsibilities**: - Review of Mathematics and Science Academic Digital content - Critical evaluation of Academic Content - Coordination with team members Contract Period - 3 Months **Qualifications** - Bachelor's degree or higher in a relevant field such as Mathematics, Physics,...

  • Subject Matter Expert

    2 weeks ago


    Mumbai, Maharashtra, India SID Global Solutions Full time

    HiWe have Opening for Subject Matter expert in Windows,Linux and DatabaseLocation:MumbaiMode:Work from OfficeCertification:Windows - MCSE ,Linux-RHCE(DO not Apply if you don't have any of the Certifications)Job Description:8+ years of System ,Administration,SME experience,he Subject Matter Expert (SME) for Windows, Linux, and Database Systems plays a...

  • Subject Matter Expert

    2 weeks ago


    Pune, Maharashtra, India Qualys Full time

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! - About Us: At Qualys, we're on the lookout for an exceptional Senior Subject Matter Expert in Container and Cloud Security Engineering. If you're a tech-savvy storyteller with a passion for securing Modern Cloud and Container services, we...

  • Subject Matter Expert

    3 weeks ago


    Mumbai, India Xperteez Technology Pvt. Ltd Full time

    Answering questions online posted by students located worldwide. - Providing solutions for US/UK based textbooks - Content creation - Solutions Development Eligibility: - BSc. Statistics, MSc Statistics - Must have good communication skills - Must have secured minimum 70% throughout academics - Must have basic computer knowledge Designation: Subject...


  • Matunga, Mumbai, Maharashtra, India Universal Learning Aid Pvt. Ltd. - LetsTute Full time

    **Company Description** Type - Project Basis Duration - 3 Months **Role Description** This is a contract role for a Finance Subject Matter Expert, located on-site in Mumbai. As an expert in finance, you will research, analyze, and prepare finance related content. You will also be responsible for developing and implementing financial content strategies to...