Telesales Executive

6 months ago

Noida, India TMT Titan Airways Full time

careers**Telesales Executive Job Description**

**Position**:Telesales Executive

**Introduction**:
A Telesales Executive is a dynamic and customer-focused professional responsible for selling products or services over the phone. This role can be an excellent opportunity for both freshers looking to start their career in sales and experienced individuals seeking to advance their careers in the sales industry. Telesales Executives play a crucial role in driving revenue and building lasting customer relationships for businesses across various industries.

**Key Responsibilities for Freshers**:
1. **Outbound Calling**: Freshers in this role will primarily engage in outbound calling to potential customers. This involves making a high volume of calls to introduce products or services, qualify leads, and schedule appointments.

2. **Product Knowledge**: As a Telesales Executive, it's essential to understand the features and benefits of the products or services you're selling. Freshers will receive training and should be willing to learn and adapt quickly.

3. **Customer Engagement**: Build rapport with potential customers, understand their needs, and effectively communicate how your product or service can address those needs.

4. **Lead Generation**:Freshers may focus on lead generation by researching and identifying potential customers from various sources, such as databases, online platforms, or marketing campaigns.

5. **Script Adherence**: Follow established scripts and sales processes to ensure consistency and compliance with company guidelines.

7. **Achieve Targets**: Work towards achieving daily, weekly, or monthly sales targets set by the organization. Freshers should be goal-oriented and motivated to meet or exceed these targets.

8. **Feedback and Training**:Be open to feedback and participate in ongoing training and development programs to enhance sales skills and product knowledge.

**Key Responsibilities for Experienced Telesales Executives**:
1. **Sales Leadership**: Experienced Telesales Executives often take on leadership roles, guiding and mentoring newer team members, and sharing best practices.

2. **Complex Sales**: Handle more complex sales scenarios, addressing objections and negotiating terms with potential clients.

3. **Pipeline Management**: Manage a sales pipeline, nurturing leads, and maintaining relationships with existing clients for upselling and cross-selling opportunities.

4. **Data Analysis**: Utilize data analytics and sales tools to make informed decisions and strategies to improve sales performance.

5. **Customer Retention**: Focus on customer retention and post-sale support, ensuring a high level of customer satisfaction to encourage repeat business.

**Qualifications**:
**12th**

**Graduation**

**Freshers**: A high school diploma or equivalent is typically required, with no prior experience necessary. Strong communication and interpersonal skills, a desire to learn, and a positive attitude are essential.

**Experienced**: Prior telesales or sales experience is generally required, along with a proven track record of meeting or exceeding sales targets. Strong communication, negotiation, and leadership skills are important for experienced Telesales Executives.

**Job Types**: फ़ुल-टाइम, फ्रेशर, इंटर्नशिप
Contract length: 1 month

**Salary**: ₹१२,०००.०० per month

Ability to Commute/Relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 8287815753

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