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Front Office Receptionist
4 weeks ago
**Key Responsibilities**:
- **Front Desk Management**:
- Greet and welcome visitors with a positive, helpful attitude.
- Answer and direct phone calls in a polite and friendly manner.
- Manage the reception area, ensuring it is tidy and presentable.
- **Visitor Coordination**:
- Schedule and coordinate appointments, meetings, and conference room bookings.
- Maintain visitor logs and manage visitor access to the office.
- Provide visitors with appropriate information and direct them to the relevant departments.
- Ensure guests are comfortable and attended to during their visit.
- **Hospitality Services**:
- Prepare and serve tea, coffee, and other refreshments for guests and staff.
- Maintain the cleanliness and organization of the kitchen and pantry areas.
- Ensure that the pantry is stocked with necessary supplies.
- **Administrative Support**:
- Perform clerical tasks such as filing, photocopying, and faxing.
- Receive and sort daily mail and deliveries.
- **Customer Service**:
- Respond to inquiries from clients and customers, providing accurate information and assistance.
- Handle complaints and concerns with professionalism and efficiency.
- Maintain a high level of customer satisfaction through excellent service and communication.
- **Office Supplies Management**:
- Monitor and manage office supplies inventory.
- Order and replenish supplies as needed to ensure smooth office operations.
- Liaise with vendors and service providers for office-related needs.
- **Team Collaboration**:
- Assist other departments with administrative tasks as needed.
- Coordinate with the administrative team to support company events and functions.
- Participate in team meetings and contribute to a positive work environment.
**Qualifications**:
- Proven experience as a receptionist, front desk representative, or similar role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Friendly, professional, and customer-oriented attitude.
- High school diploma or equivalent; additional qualifications in office administration are a plus.
**Skills**:
- Strong interpersonal skills and the ability to interact with diverse individuals.
- Attention to detail and problem-solving skills.
- Ability to handle sensitive information with confidentiality.
- Professional appearance and demeanor.
- Basic knowledge of beverage preparation and hospitality.
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person