Receptionist, Telecaller
1 month ago
**JOB DESCRIPTION -TELECALLER**
**Job Summary**
The telesales officer position interfaces with customers via outbound calls, inbound calls or through the Internet depending upon client requirements.
**Responsibilities and Duties**
This position is responsible for processing customer orders and sales,
Providing | receiving information, selling client products |service, as well as providing basic customer service support.
Essential Functions | Core Responsibilities:
Ability to effectively communicate, both verbally and written.
Ensure service delivered to our customers meets contractual norms.
Clarify customer requirements; probe for understanding and appropriately provide the required services/package to the customer.
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Maintain enhanced knowledge & selling skills of services related to Kmaway.
Reporting /updating trackers /software which will be provided by company in whatever the form.
Being punctual and will adhere to office work timings.
Will not indulge in negative /uncalled talks in the office.
Required Experience, Skills and Qualifications
Good Communication Skills
Willingness to learn
Fresher/experienced
**Experience**:
- work: 1 year (preferred)
**Job Types**: Full-time, Fresher
**Salary**: ₹10,000.00 - ₹34,297.67 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Quarterly bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9902687015
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