IT Executive Bpo

3 weeks ago


Bidhannagar Kolkata West Bengal, India Global Travel Xperts Full time

**Minimum of 2 years of working experience in and as a BPO IT executive. Should have hands on experience in Dialer handling.**

**Should have the below mentioned skills.....**
- Understanding of fundamental networking concepts such as IP addressing, sub netting, routing, and switching
- Knowledge of basic network devices, including routers, switches, hubs, and access points
- Troubleshooting skills to identify and resolve common network issues like connectivity problems, slow performance, and intermittent outages
- Desktop support on both Hardware and software level 1 & 2.
- Experience in deploying and configuring new hardware and software. Update and Patch Management
- Monitoring and maintenance of Software patch management with latest patches & updates.
- Knowledge on both in premises and remote support via, RDP, anydesk and other remote access tools.
- Knowledge of managing user accounts, permissions, and policies in Active Directory.
- Understanding and configuring Group Policies for system and user management.
- Understanding of telephony concepts and Voice over Internet Protocol (VoIP) technologies, as many modern dialer systems use VoIP for communication. ( Knowledge on Noble / VICI dialer will be an added advantages)
- Strong troubleshooting skills to identify and resolve issues related to dialer systems, including connectivity problems, software glitches, and performance issues
- Ability to configure and maintain dialer systems, including setting up campaigns, managing call lists, and optimizing dialer settings for efficiency
- Should be ready to work on 24x7 rotational shifts.

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹26,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

Work Location: In person

**Speak with the employer**
+91 9007277771



  • Kolkata, West Bengal, India Fusion BPO Services Full time

    *Kolkata* *Hiring* Company name: - Fusion BPO Services. Process: - Voice Shift: - General / 24*7. Hours: - 9 hours including 1 hour break. Qualification: - 10+2 pass minimum. Language: - English, Hindi. **Salary**: - 10000 in hand, CTC-12500 Mode: - Work from office / home. Documents: - Resume with vaccination certificate. Address: - Y9...


  • Bidhannagar, Kolkata, West Bengal, India MINDSPHERE IT SOLUTION PVT LTD Full time

    Job description - **We are looking for Non voice process Executive.**_ - **Any one who are willing to work ,can apply.**_ - **shift is Night shift**_ - **Time 6;30 pm - 4;30 am**_ - _interested can call directly_* - **Rajesh Majumder( HR)**_ - **Mob-8777465433**_ **Job Types**: Full-time, Fresher **Salary**: ₹7,000.00 - ₹10,000.00 per...


  • Bidhannagar, Kolkata, West Bengal, India MINDSPHERE IT SOLUTION PVT LTD Full time

    Job description - **We are looking for Non voice process Executive.**_ - **Any one who are willing to work ,can apply.**_ - **shift is Night shift**_ - **Time 6;30 pm - 4;30 am**_ - _interested can call directly_* - **Rajesh Majumder( HR)**_ - **Mob-8777465433**_ **Job Types**: Full-time, Fresher **Salary**: ₹7,000.00 - ₹9,000.00 per...


  • Kolkata, West Bengal, India Turiyam Consultancy Full time

    Hiring for Customer Care Execuitve for International Process Job Location - Kolkata, West Bengal Salary Upto 4.6 LPA Must have excellent communication skills in English Freshers with a graduation degree in Commerce Graduate/undergraduate - Min 1 year of experience in BFSI Domain or in any International BPO Process Preferred Pay: ₹250,000.00 -...


  • Kolkata, West Bengal, India ERLENDIS SOLUTIONS INDIA PVT LTD Full time

    **We are looking for an experienced / fresher customer service executive to join our International BPO team in the Australian energy process (Outbound Calling).** **JOB CRITERIA**: - **Should be smart and comfortable handling international clients and customers.**: - **Age must be between 18-25 years.**: - **WORK FROM THE OFFICE ONLY.**: - **We need...

  • Account Executive

    4 weeks ago


    Kolkata, West Bengal, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time

    **Account Executive - Taxation** - Must be willing to visit the bank. - Experience - 4 to 5 years in similar role. - Location - Canning street. - Salary - Upto 22,000. INR - Timing - 10:00 am to 7:00 pm. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹22,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift - Fixed...


  • Kolkata, West Bengal, India Yes Tech Solutions Full time

    Kolkata, Gariahat Customer Service Executive (Voice/Blended/USA) The executive’s primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of...

  • Bpo Executive

    7 days ago


    Kolkata, West Bengal, India Teleperformance Full time

    we are hiring Teleperformance customer support executive location Kolkata customer query resolution doubt solving **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift - Night shift - Rotational shift - Weekend...


  • Bidhannagar, Kolkata, West Bengal, India Exnovation Infolabs Pvt. Ltd. Full time

    **BPO hiring CCE for International Website Selling Process.(Fixed Night Shift/Day Shift)** **Develop and Maintain proper interaction and reputation with the clients** **Understand the business needs of the Clients** **Convince them to invest on new Projects with the Company** **Outbound process (Website selling)** **B2B Process** **Education 12 pass is...


  • Bidhannagar, Kolkata, West Bengal, India MINDSPHERE IT SOLUTION PVT LTD Full time

    Job description - **We are looking for Non voice process Executive.**_ - **Any one who are willing to work ,can apply.**_ - **shift is Night shift**_ - **Time 6;30 pm - 4;30 am**_ - _interested can call directly_* - **Rajesh Majumder( HR)**_ - **Mob-8777465433**_ **Job Types**: Full-time, Fresher **Salary**: ₹7,000.00 - ₹10,000.00 per...


  • Bidhannagar, Kolkata, West Bengal, India MindSphere It Solutions pvt ltd. Full time

    We are looking for an enthusiastic International Customer Care Executives to work for inbound Voice Process. **Roles & Responsibilities**: Inbound calls as per business expectations for Customer service/sales team Ensure complete and correct information is transferred to the customer on every call. Meet call quality above 80% Adherence to process &...


  • Bidhannagar, Kolkata, West Bengal, India MindSphere It Solutions pvt ltd. Full time

    We are looking for an enthusiastic International Customer Care Executives to work for inbound Voice Process. **Roles & Responsibilities**: Inbound calls as per business expectations for Customer service/sales team Ensure complete and correct information is transferred to the customer on every call. Meet call quality above 80% Adherence to process &...


  • Bidhannagar, Kolkata, West Bengal, India MindSphere It Solutions pvt ltd. Full time

    We are looking for an enthusiastic International Customer Care Executives to work for inbound Voice Process. **Roles & Responsibilities**: Inbound calls as per business expectations for Customer service/sales team Ensure complete and correct information is transferred to the customer on every call. Meet call quality above 80% Adherence to process &...


  • Kolkata, West Bengal, India Subhadrajobs consultancy Full time

    We are having opening for the Customer Service Executive for the Bpo Qualification: Graduate Experience: Fresher / 1yr (on paper) with proper experience letter Skill: Good Communication Skill in English and Hindi Shift: 9:30 to 6:30 Only Day Shift **Salary**: 17000 CTC (13000 in hand with Incentive) 20000 CTC (18000 in hand with Incentive) **Job...

  • Call Center Executive

    4 weeks ago


    Kolkata, West Bengal, India Ancile Technologies Pvt Ltd Full time

    **An Atlanta, Georgia, USA based Logistics** **company is hiring few process executives to work from our office in Kolkata** **to handle its hiring program.** **As a process executive you will be performing the following tasks**: - **Maintain Job Board on Trello**: - **Manage listings on Job Portals**: - **You will answer incoming and outgoing phone...


  • Bidhannagar, Kolkata, West Bengal, India MindSphere It Solutions pvt ltd. Full time

    We are looking for an enthusiastic International Customer Care Executives to work for inbound Voice Process. **Roles & Responsibilities**: Inbound calls as per business expectations for Customer service/sales team Ensure complete and correct information is transferred to the customer on every call. Meet call quality above 80% Adherence to process &...


  • Dhakuria, Kolkata, West Bengal, India MDG Star Overseas Full time

    Required Recruitment executive experienced in Mass Recruitment. - Minimum qualification should be HS Passed. - Knowledge of computer is required at least the basic. **Job Types**: Full-time, Permanent **Salary**: ₹9,500.00 - ₹10,500.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher...


  • Kolkata, India Capital infotech Full time

    **Job Title**: BPO-Domestic Voice Process Executive **Department**: Customer Service **Reports to**: Team Lead **Summary**: **Responsibilities**: - Answer customer calls in a professional and courteous manner. - Understand and resolve customer issues. - Provide customer support. - Follow company policies and procedures. - Maintain accurate records of...


  • Kolkata, West Bengal, India subhadrajobsconsultancy Full time

    1) Hi, We are having the opening for the Bpo, Its is for the Non voice and Voice process Inbound Voice Process, Work from office For fresher CTC 14500 and In hand 11 to 12 k for the Voice process For Fresher Ctc would be 18k and 14 to 15k in hand for the Chat process. For Exp. Ctc 18500 and in hand 14 to 15k for the Voice process. For EXp. CTC 22k and...


  • Kolkata, West Bengal, India subhadrajobsconsultancy Full time

    1) Hi, We are having the opening for the Bpo, Its is for the Non voice and Voice process Inbound Voice Process, Work from office For fresher CTC 14500 and In hand 11 to 12 k for the Voice process For Fresher Ctc would be 18k and 14 to 15k in hand for the Chat process. For Exp. Ctc 18500 and in hand 14 to 15k for the Voice process. For EXp. CTC 22k and...