Service Advisor

2 months ago


Coimbatore Tamil Nadu, India PRESSANA Honda Showroom Full time

**Position**: Service Advisor
**Location**: Coimbatore
**Company**: KIA Automobile industry
**Employment Type**: Full-Time
- Greet customers and assess their service needs, providing clear explanations of service processes.
- Schedule appointments, manage service flow, and ensure timely completion of all service requests.
- Prepare accurate service estimates, explain charges to customers, and handle invoicing upon service completion.
- Collaborate with mechanics and technicians to communicate customer concerns and ensure proper diagnosis and repair.
- Conduct post-service follow-ups to ensure customer satisfaction and address any additional concerns.
- Maintain accurate records of customer interactions, service history, and inventory management.
- Inform customers about maintenance packages, service specials, and new products to enhance their experience and increase sales.

**Qualifications**:

- **Education**: High school diploma or equivalent; additional automotive training or certification is a plus.
- **Experience**: Previous experience in a service advisor role, preferably in the automotive or two-wheeler industry.
- **Technical Knowledge**: Understanding of two-wheeler mechanics and common repair issues.
- **Communication Skills**: Excellent verbal and written communication skills, with a customer-focused approach.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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