Tele Calling Executive
6 months ago
**Telecaller Job Description (0 to 1 year experience)**
**Position**: Telecaller
**Location**: Puducherry
We are seeking enthusiastic and dynamic individuals to join our team as Telecallers. As a Telecaller, you will be responsible for making outbound calls to potential customers with the aim of promoting our products/services, generating sales leads, and maintaining customer relationships. This is an excellent opportunity for individuals looking to kick start their career in sales and customer service.
**Responsibilities**:
- Make outbound calls to prospective customers using a provided script.
- Present and explain products/services to potential customers.
- Answer incoming calls from customers regarding inquiries, product information, and complaints.
- Identify and escalate priority issues to the appropriate channels.
- Maintain a strong understanding of products/services to provide accurate information to customers.
- Follow up with customers to ensure satisfaction, respond to queries, and resolve issues.
- Keep detailed records of calls and customer interactions in the database.
- Stay updated on industry trends, market conditions, and competitor activities.
**Requirements**:
- High school diploma or equivalent.
- Excellent communication skills, both verbal and written.
- Ability to persuade and influence customers.
- Basic computer skills and PPT Presentation.
- Previous experience in telemarketing, customer service, or sales is a plus but not mandatory.
- Ability to work well in a team environment.
- Strong organizational and time-management skills.
- Ability to handle rejection and remain persistent.
**Benefits**:
- Competitive salary and incentives based on performance.
- Comprehensive training and support provided.
- Opportunity for career advancement within the company.
- Friendly and supportive work environment.
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
Work Location: In person
**Speak with the employer**
+91 6381266581
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