Tele Caller Executive
3 weeks ago
**Company Description**:
**Key Responsibilities**:
1. Make outbound calls to e-rickshaw drivers, dealers, fleet owners, and relatedstakeholders.
2. Raising of tickets query; conversion of leads.
3. Provide clear and accurate information regarding the company's products,services, and policies
4. Update customer records and interactions accurately.
5. Gather, collect and document key information which is required to develop Vecmocon and Finsights solutions by speaking to the various stakeholders in an empathic way.
**Key Skills and Qualifications**:1. Fluency in Hindi and English, with a strong emphasis on Hindi for effective communication with the target audience.
2. Excellent verbal communication skills, able to speak clearly, concisely, andconfidently.
3. Prior experience in telecalling or customer service roles, especially in outbound calling, is preferred.
4. Knowledge or experience in the automotive industry (especially in electric vehicles, e-rickshaws, or fleet management) is a plus.
5. Strong interpersonal skills and the ability to build rapport with customers fromdiverse backgrounds.
6. Good problem-solving skills and the ability to handle objections effectively.
7. High school diploma or equivalent; further education in business, sales, or arelated field is a plus.
**Other Skills/Attributes**:
1. Customer-oriented mindset: Demonstrating empathy, patience, andunderstanding towards customers.
2. Multitasking ability: Managing multiple tasks simultaneously, including calls,record-keeping, and follow-ups.
3. Adaptability: Willingness to learn and adjust to new products, services, or technologies.
4.Time management skills: Managing call time effectively to maximize productivity and ensure customer satisfaction.
Pay: ₹22,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- What is your current salary per month?
- What will be your expected salary per month?
- What is your Notice period?
**Experience**:
- telecalling: 1 year (required)
**Language**:
- Hindi (required)
- English (preferred)
**Location**:
- Okhla, Delhi, Delhi (preferred)
Work Location: In person
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