Tele Caller Executive

3 weeks ago


Indore Madhya Pradesh, India THE MOUNTAIN HERB Full time

**Responsibilities**
- Make inbound & outgoing calls to customers to advise them of products and services that may be of interest to them.
- Take customer information and update it in the database as required.
- Explain products and service features to clients.
- Pass on leads to the outbound sales team if applicable
- Understand the customers' needs and tailor the service to their needs.
- Be patient with a polite and customer-focused telephone manner.
- Update customer information such as change of address and phone number when requested to do so.

**Requirements**:

- High school diploma or above
- Ability to communicate with customers and other staff members
- Strong problem-solving skills
- Knowledge of sales software and CRM systems and their functions
- Resilient and positive nature
- Able to work as part of a team and achieve team goals and targets
- Strong communication skills, both written and verbal
- proficient in the use of computers and their software
- Good interpersonal skills
- Good listening skills, with high levels of attention to detail
- Ability to multitask

**Job Types**: Full-time, Part-time, Permanent, Fresher, Internship, Temporary

Pay: ₹6,000.00 - ₹13,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid time off

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Work Location: In person

Expected Start Date: 13/05/2024


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