Executive Logistics Marketplace Operations
5 months ago
Job Title**:Logistics & amp; Marketplace Operations**
**Responsibilities**:
Reviewing and Organizing Import/Export Documentation:
- Ensure accuracy and completeness of ISF (Importer Security Filing) and CDC filings.
- Maintain organized records of all import/export documentation for compliance purposes.
Planning Appointments for Shipments:
- Coordinate with freight forwarders and carriers to schedule timely appointments for shipments.
- Ensure smooth logistics operations by planning and optimizing shipment schedules.
Coordination Among Teams:
- Collaborate with various internal departments to obtain necessary documents within deadlines.
- Facilitate effective communication and coordination to ensure seamless import/export processes.
Daily Inspection and Order Completion:
- Conduct daily inspections of orders across different online platforms to ensure accuracy and completion.
- Coordinate with fulfillment teams to address any issues and ensure timely order processing.
Customer Refunds Processing:
- Verify and process customer refunds promptly and accurately across all online marketplaces.
- Ensure compliance with refund policies and maintain high customer satisfaction levels.
Orders Syncing Troubleshooting:
- Identify and troubleshoot any issues related to order syncing between different systems and platforms.
- Escalate unresolved issues to the relevant teams and follow up until resolution.
Reports Maintenance and Analysis:
- Maintain detailed reports on import/export activities, order fulfillment, and customer refunds.
- Create weekly summary reports and provide insights and observations to management for decision
- making.
**Requirements**:
- **Should have Bachelor degree in any stream**
**Proficiency in using MS Office suite, especially Excel for data analysis and reporting.**
**Familiarity with online marketplaces and order management systems is preferred.**
**Knowledge of import/export regulations and compliance standards is a plus.**
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹400,000.00 per year
**Experience**:
- Operations: 4 years (preferred)
Work Location: In person
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