Customer Support Associate

7 months ago

Gurugram Haryana, India Aldaa Full time

Position Title**:Customer Support Executive (Sales) -**

Are you ready to embark on a dynamic journey blending the intricacies of customer support with the thrill of sales in the vibrant world of insurance? Look no further, as is seeking a versatile and dedicated individual to join our team as a Customer Support Executive.

**Position Overview**: As a Customer Support Executive specializing in Sales at, you'll be at the forefront of our mission to provide financial security and peace of mind to individuals and families across the nation. Your role will be multifaceted, involving a balance of fieldwork and branch operations, where your proactive engagement and persuasive communication skills will drive the sales of insurance policies, including life insurance.

**Key Responsibilities**:

- Engage with potential customers through a combination of field visits and branch interactions, effectively presenting 's insurance products and services.
- Convert leads into sales opportunities by understanding customers' needs and recommending appropriate insurance solutions.
- Provide exceptional customer support by addressing inquiries, resolving concerns, and ensuring a seamless buying experience.
- Collaborate with the sales team and branch staff to meet sales targets and contribute to the overall growth of the organization.
- Maintain accurate records of interactions and transactions, adhering to regulatory and compliance standards.

**Qualifications and Skills**:

- Minimum of 2 years of experience in a sales-oriented role, preferably in the insurance or financial services sector.
- Excellent communication skills in Hindi and English, with proficiency in a third language being advantageous.
- Strong interpersonal skills, with the ability to build rapport and foster long-term relationships with customers.
- Self-motivated and target-driven, with a passion for exceeding goals and delivering results.
- Flexibility to adapt to changing work environments and prioritize tasks based on business needs.
- Proficiency in utilizing digital tools and platforms for sales and customer relationship management.

**Benefits**:

- Competitive salary package starting at 35k, with additional incentives based on performance and sales achievements.
- Comprehensive training and development programs to enhance your skills and advance your career within.
- Opportunities for career growth and progression within a leading insurance company with a strong national presence.
- Health insurance, retirement benefits, and other employee perks to support your overall well-being and financial security.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 8800283297

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