Tellecaller
4 weeks ago
We are looking for enthusiastic individuals with exceptional English communication skills to join our team as English Customer Service Representatives. As a Telecaller, you will engage in conversations with English-speaking business customers and assist them with their energy billing inquiries. This role offers a platform for you to showcase your communication skills and grow your career.
**Responsibilities**:
- Engage in conversations with English-speaking business customers.
- Assist customers with energy billing inquiries.
- Provide excellent customer service and resolve customer issues effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to meet customer service goals.
- Stay updated with product and service information.
**Requirements**:
- Excellent English communication skills.
- Passion for engaging in conversations and helping customers.
- Ability to effectively communicate and resolve customer issues.
- Basic computer skills and familiarity with CRM systems is a plus.
- Previous customer service experience is preferred but not mandatory.
**Salary**: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Monday to Friday
- UK shift
Supplemental pay types:
- Performance bonus
Work Location: In person
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