Call Center Representative
7 months ago
RESPONSIBILITIES:
- Answer telephone and relay telephone calls and messages.
- Provide on-call technical support to customers
- Understanding customer's needs and issues.
- Providing helpful solutions to customer's problems.
- Handle pressurize situation.
- Maintain work records and logs.
- Greet customers in a courteous, friendly, and professional manner.
- Maintain broad knowledge of company products and services.
- Troubleshooting of different devices.
- Investigate and respond to customer complaints.
**REQUIREMENTS**:
- Minimum of 1 year experience in customer service role.
- High school diploma
- Full-time Availability
- Proficient in English Language (Writing-Reading-Listening-Speaking).
- Excellent communication skills.
- Comfortable with night shifts / rotational shifts / work from office.
- Currently accepted Female applicants only
Language: English, hindi, Tamil, Malayalam
Pay: ₹30,000.00 - ₹50,000.00 per month
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Night shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Travel requirement:
- Travel
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
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