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Operations Executive
2 weeks ago
Bachelor's degree in Mass Communication or related field is preferred.
- Ability to interpret and analyze customer issues.
- Fluency in Microsoft Office suite (Excel, Word, PowerPoint etc.).
**Roles and Responsibilities**:
- Efficiently handle client complaints via phone calls, ensuring timely resolution and communication.
- Maintain accurate Excel sheets to track complaints, payments, and data analysis for process improvement.
- Collaborate with team members to ensure seamless operations and a positive customer experience.
- Uphold company standards for professionalism, confidentiality, and customer service excellence in all interactions.
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Operations: 1 year (preferred)
- total work: 1 year (preferred)
- Microsoft Excel: 1 year (required)
- Microsoft Powerpoint: 1 year (required)
- Microsoft Word: 1 year (required)
Work Location: In person
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