Restaurant Captain

3 weeks ago

Kolkata, India Club Loca Kolkata Full time

1 year of experience as a captain.
- Ensuring that the restaurant is adequately stocked with quality ingredients and supplies.
- Ensuring that baking tools, utensils, and equipment are properly cleaned and sanitised.
- Developing and implementing advertising and marketing strategies to attract new customers.
- Creating suitable work schedules for staff members.
- Appraising staff performance and carrying out the necessary disciplinary measures to address poor performance.
- Training staff to produce high-quality restaurant items while following proper food handling procedures.
- Professionally resolving customer complaints.
- Always greet and welcome guests promptly in a warm and friendly manner.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Assist guest with table reservation.
- Assist guest while seating.
- Ensure guest are serviced within specified time.
- Has a good knowledge of menuand presentation standards.
- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Able to answer any questions regarding menu and assist with menu selections.

**Prerequisites**:

- Good command in both spoken and written English.
- Should have pleasing personality.
- Excellent guest service skill.
- Good knowledge of food and beverage service.

**Education**:
Diploma or degree in Hotel Management or related field.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

**Speak with the employer**
+91 9230913884

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