Tm Sirsa Hdo

3 months ago

Chandigarh, India Airtel India Full time

**What will you do?
- Reduction in GFR (DSL/Voice) - i) Broadband GFR Reduction ii) Repeat & reopen SR reduction for all products
- Customer SLA Enhancement - i) Enhancing Customer SLA ii) Reduction in beyond SLA, open SR>3 & 7 days iii) Solitaire and Titanium Customer SLA improvement
- Reduction in Field SRs
- Implementation of new work ways and Quality of repair
- Opex and Budget control

**Our Culture Code
All work and no play isn’t how we do things at Airtel. Here, innovation is a way of life and we believe that a dynamic and friendly environment helps our employees strike a healthy work-life balance. In fact, a defining characteristic of life at Airtel is a fun, youthful and vibrant work culture

**You are an ideal FIT if you have
- Strong analytical skills
- Knowledge of technology - ADSL, VDSL etc.
- Understanding of DSL CPE, TR69 & CAS
- Experience of handling large team in dotted matrix
- Knowledge of wireline/broadband/internet business
- Strong communication skills

  • Tm Hdo

    4 months ago

    Chandigarh, India Airtel India Full time

    **What will you do?** - Responsible for installation, shifting, reactivation, speed / technology upgradation for airtel broadband services customers in the defined area - Responsible for KPI delivery as per target - Responsible for identification of improvement areas & define corrective actions - Strength partner infra to ensure timely delivery - Responsible...