Data Scientist

2 weeks ago


Hyderabad Telangana, India ServiceNow Full time

**Company Description**
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**Job Description** What you get to do in this role**:

- Research and propose appropriate models/techniques, as well as implement, train and evaluate the models yourself.
- Contribute to the design, implementation, and scaling of LLM's as a key AI-first platform offering in ServiceNow’s portfolio.
- Collaborate daily with a team of like-minded developers, applied research scientists, product managers and quality engineers to produce quality software.
- Work with product owners to understand detailed requirements and own your code from design, implementation, testing and delivery of high-quality & high-impact solutions to our users.

**Qualifications** To be successful in this role you have**:

- 3+ years of related experience with a Bachelor's degree/ Master's degree/ PhD.
- Expertise in Python, OOP, Design Patterns.
- Experience in Pretraining of an LLM is preferred but not mandatory
- Experience with Instruction fine tuning and other fine tuning techniques is a must.
- Experience with Reinforcement learning is preferred but not mandatory.
- Experience with various transformer architectures (auto-regressive ,sequence-to-sequence etc)
- Ability to read latest papers and experiment with the ideas.
- Creating and maintaining large-scale data processing pipelines that ensure that data is processed accurately, efficiently, and securely.
- Communicating your research findings to both technical and non-technical stakeholders, and working to ensure that the benefits and limitations of LLMs are clearly understood across the organization.

**Additional Information** Work Personas**

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

**Equal Opportunity Employer**

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

**Accommodations**

**Export Control Regulations**

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.


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