Tele Counsellor

3 months ago


Delhi Delhi, India GoalsMate Academy Pvt. Ltd. Full time

**Job Title: Tele Counselor**

**Location: GoalsMate Ashok Vihar-110052**

***

**About Us**:
**GoalsMate Aviation Academy **is a leading institution in Aviation and Hospitality Management education. We are seeking a skilled **Tele-Counselor** to join our team.

**Responsibilities**:

- Address student concerns, queries, and issues related to courses, admissions, and career goals
- Conduct intake assessments, create student profiles, and develop personalized counseling plans
- Collaborate with faculty and staff to ensure student success and retention
- Maintain accurate records of counseling sessions and student interactions
- Meet counseling targets and performance metrics

**Requirements**:

- Bachelor's degree in Counseling, Psychology, or related field
- 1-2 years of experience in counseling, education, or customer service
- Excellent communication, active listening, and problem-solving skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Familiarity with CRM software and technology-based counseling platforms
- Knowledge of Aviation and Hospitality industries (desirable)

**Skills**:

- Strong counseling and interpersonal skills
- Excellent phone etiquette and communication skills
- Ability to empathize and build rapport with students
- Organizational and time management skills
- Proficiency in Microsoft Office and Google Suite

**What We Offer**:

- Competitive salary and benefits package
- Opportunity to work with a leading Aviation and Hospitality Academy
- Professional development and growth opportunities
- Collaborative and dynamic work environment

**How to Apply**:
Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person


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