Malayalam Telesales Process

2 weeks ago

Kochi Kerala, India people interactive india Pvt Ltd Full time

**Overview - **The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centers. They might be spread across locations but they are united by one cause...”What’s the sale for today?”

**Role** - As a Product Advisor, you will be responsible for making sales calls and closing sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor is the one who follows sales scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience.

**What you will do in this role**
- Following the defined sales process to convert free members into revenue paying customers.
- Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.
- Making required number of calls for following up with Enquiries which are not converted.
- Updating the details of follow-up in the system.
- Meeting daily talk time Targets and Calls to be done.
- Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
- Appearing for periodic evaluations.
- Maintaining all documentation that pertains to the above responsibilities.

**What you should have**
- 1 year of relevant experience Sales or Telesales.
- Strong negotiation and consultative selling skills.
- Effective communication skills - verbal and written.
- Clear diction and clarity in speech.
- Minimum Qualification HSC.

**Brownie Points**
- Bachelor’s Degree.
- Fluency in Regional language.

Pay: ₹15,000.30 - ₹18,000.95 per month

**Benefits**:

- Life insurance
- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Telesales: 1 year (required)
- Sales: 1 year (required)

Work Location: In person

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