Tele Caller Executive

3 weeks ago


Sahibzada Ajit Singh Nagar Ludhiana Punjab, India Paras Technologies Full time

We are looking for energetic and results-oriented Telecallers to join our growing team. As a Telecaller, you will be responsible for making outbound calls to potential customers with the aim of promoting our products/services and securing sales appointments. You will also handle inbound calls from existing customers to address their queries, provide information, and ensure a positive customer experience.

**Job Title: Telecaller**

**Location: [City, State]**

**Company: [Your Company Name]**

**About Us**:
[Your Company Name] is a leading [industry/sector] company dedicated to providing [brief description of your products/services]. We pride ourselves on our commitment to customer satisfaction and are seeking motivated individuals to join our team.

We are looking for energetic and results-oriented Telecallers to join our growing team. As a Telecaller, you will be responsible for making outbound calls to potential customers with the aim of promoting our products/services and securing sales appointments. You will also handle inbound calls from existing customers to address their queries, provide information, and ensure a positive customer experience.

**Responsibilities**:

- Make outbound calls to prospective customers to introduce our products/services and generate leads.
- Use scripts to effectively communicate our value proposition and convert leads into sales appointments.
- Handle inbound calls from existing customers, address their inquiries, and provide assistance as needed.
- Maintain a high level of professionalism and customer service at all times.
- Keep accurate records of customer interactions and update the CRM system with relevant information
- Stay informed about our products/services, industry trends, and competitor offerings.
- Provide feedback to the management team on customer preferences and market trends.

**Job Title: Telecaller**

**Location: [City, State]**

**Company: [Your Company Name]**

**About Us**:
[Your Company Name] is a leading [industry/sector] company dedicated to providing [brief description of your products/services]. We pride ourselves on our commitment to customer satisfaction and are seeking motivated individuals to join our team.

We are looking for energetic and results-oriented Telecallers to join our growing team. As a Telecaller, you will be responsible for making outbound calls to potential customers with the aim of promoting our products/services and securing sales appointments. You will also handle inbound calls from existing customers to address their queries, provide information, and ensure a positive customer experience.

**Responsibilities**:

- Make outbound calls to prospective customers to introduce our products/services and generate leads.
- Use scripts to effectively communicate our value proposition and convert leads into sales appointments.
- Handle inbound calls from existing customers, address their inquiries, and provide assistance as needed.
- Maintain a high level of professionalism and customer service at all times.
- Keep accurate records of customer interactions and update the CRM system with relevant information.
- Meet or exceed daily and monthly targets for call volume, lead generation, and conversion rates.
- Collaborate with the sales team to follow up on leads and ensure a seamless handoff.
- Stay informed about our products/services, industry trends, and competitor offerings.
- Provide feedback to the management team on customer preferences and market trends.

**Requirements**:

- Proven experience as a Telecaller or similar role in sales or customer service.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Ability to work independently

Pay: ₹8,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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