Tellecaller
5 months ago
Job description
**ONLY FEMALE FRESHERS AND EXPERIENCED IN VISA IMMIGRATION TALLECALLING MAY APPLY FOR THIS POST**
- Responsibilities_
Answer customer calls and provide timely and accurate information about our products and services
Respond to customer inquiries and complaints in a professional and courteous manner
Take orders and process payments over the phone
Maintain accurate records of customer interactions and transactions
Make outbound calls to potential customers to promote our products and services
Handling Inbound and Outbound Calls: Telecallers may be responsible for answering calls from customers and responding to their inquiries, as well as making calls to potential customers to promote products or services.
Providing Information and Assistance: Telecallers should be able to answer customer questions and provide information about products, services, and company policies. They should also be able to assist customers with problems or issues they may be experiencing.
Resolving Customer Complaints and Concerns: Telecallers should be able to listen to and understand customer complaints and work to resolve any issues in a satisfactory manner. This may involve escalating the issue to a higher level of support or working with other departments to find a solution.
Maintaining Accurate Records: Telecallers should be able to accurately record customer interactions and transactions and may be responsible for updating customer accounts or profiles with relevant information.
Meeting Performance Goals: Telecallers may be required to meet certain performance goals, such as a certain number of calls handled per hour or a certain percentage of sales made.
Overall, the main goal of a Telecaller is to provide excellent customer service and help customers with their needs in a friendly and efficient manner.
Skills Requirements:
Excellent communication skills, both written and verbal
Strong customer service skills and the ability to handle difficult situations with tact and professionalism
Ability to work independently and as part of a team
**Salary**: ₹12,000.00 - ₹30,000.00 per month
Schedule:
Day shift
Chandigarh, Chandigarh: Relocate before starting work (required)
Work Location: In person
Speak with the employer
+91 8284881126
**Salary**: ₹12,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Chandigarh, Chandigarh (required)
Ability to Relocate:
- Chandigarh, Chandigarh: Relocate before starting work (required)
Work Location: In person
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