Telecaller
2 weeks ago
Telecaller Executive (1+ yr Experience)
Excellent communication skills
Handle customer's inbound and outbound calls.
Solving queries, explaining about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets.
Good Problem-solving skills over the call, High energy level
Schedule:
- Morning shift
Ability to commute/relocate:
- Nadakkavu, Calicut - 673006, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
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