System Administrator

1 month ago

Gurgaon, India Incedo Full time

Company Overview Company Overview

Incedo is a US-based consulting, data science and technology services firm with over 2,500 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries.
Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities are also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests.
Role Description
**Job Description**:
Incedo is looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. As a Service Desk Engineer you will be responsible to solve business user’s issues in an effective and timely manner as prescribed SLA. Responsibilities
- Ask end user for all relevant information concerning the issue reported by end user, documenting solutions, and effectively providing timely resolution.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions, to meet the agreed upon SLA for first time resolution.
- Direct unresolved issues to Resolver Groups as appropriate. Escalate tickets as per escalation matrix.
- Provide remote infrastructure support delivery and performing problem cause analysis
- Act as an end user advocate by working directly with users on high priority issues. Anticipate end user needs and effectively addressing concerns related to their issue or resolution and capture feedback to influence process improvements.
- Adherence to policies and procedures, closure of open tickets after resolution.
- Basic knowledge of excel
- Proven experience as a help desk technician or other customer support role
- Flexible working in 24*7 shift environment.
- Sound understanding of inter-relationship of software, hardware, and communications.
- Unparalleled listening and comprehensive capabilities. Ability to keyboard to capture important details for documentation.
- Experience in system hardware configuration, OS, Microsoft O365 suite.
- Good listening skills and ability to analyse and solve technical problems.
- Working experience on tools - ITSM: Sapphire, JIRA, Remote tools such as TeamViewer, LogMeIn, Audio Video Conferencing: Zoom, WebEx etc.
- Sound understanding of conference room, meeting room, setup, and management.

Company Value Company Value

We are an Equal Opportunity Employer. We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • System Administrator

    4 weeks ago

    Gurgaon, India ANTINO LABS PRIVATE LIMITED Full time

    Proven experience as a System Administrator, Network Administrator or similar role - Experience with databases, networks and patch management - Knowledge of system security and data backup/recovery - Ability to create scripts in Python, Perl or other language **Salary**: From ₹300,000.00 per year Schedule: - Day shift - Flexible shift

  • System Administrator

    1 month ago

    Gurgaon, India IPA INDUS PARKING SERVICES PRIVATE LIMITED Full time

    Indus Parking Services (IPS) is an emerging parking enforcement company located in the heart of Gurugram, India. We are a team of focused, determined, and enthusiastic professionals with expertise in managing parking spaces. We can deter unauthorized parking in commercial property, residential areas, and other places. Indus Parking Services takes care of the...

  • System Administrator

    1 month ago

    Gurgaon, India Globalxperts Full time

    **Role: System Administrator** **Location: Gurugram** **Experience: 4+ years** **NP - Immediate joiners are preferred** **System Administrator - Skills** **Mandatory skills - VDI (virtual desktop infrastructure) with Azure experience** **Other skills** - Strong in Azure Virtual desktop - Knowledge and experience of different operating systems...

  • System Administrator

    2 months ago

    Gurgaon, India Globalxperts Full time

    **Role: System Administrator** **Location: Gurugram** **Experience: 4+ years** **NP - Immediate joiners are preferred** **System Administrator - Skills** **Mandatory skills - VDI (virtual desktop infrastructure) with Citrix experience** **Other skills** - Knowledge and experience of different operating systems (Microsoft Windows, Unix, Linux, etc.) -...

  • IT System Administrator

    4 weeks ago

    Gurgaon, India Admin Looks Full time

    Urgently Looking for a Senior IT Admin (Hardware) for the location of Gurugram, Haryana. **Roles & Responsibilities**: - Hardware Knowledge - System Trouble Shooting - Must knowledge about router configuration - Communication skills Hindi and English Mandatory - Experience in System Administration (Hardware and Networking) Need to handle team of hardware...

  • Linux System Administrator

    1 week ago

    gurgaon, India Concentrix Full time

    JD for Linux:10-12+ years in Linux Systems Administration role in a large physical and virtual environment required.10-12+ years’ experience in Redhat Linux administration (must have).10-12+ years’ experience in UNIX administration experience or equivalent (must have)10-12+ years’ experience in SAN administration experience or equivalent (NetApps)...

  • Unix System Administrator

    5 days ago

    gurgaon, India NCR Voyix Full time

    About the jobPosition Title: Unix/Linux AdministratorLocation: Gurugram, India24x7x365 in shifts and on-call on weekendsAbout NCR CorporationNCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address...

  • System Administrator

    1 month ago

    Gurgaon, India Kyndryl Full time

    Who We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

  • Analyst - Catering Systems Administrator

    2 months ago

    Gurgaon, Haryana, India United Airlines Full time

    We have a wide variety of career opportunities around the world — come find yours.Hospitality and PlanningThere's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one...

  • System Administrator

    4 weeks ago

    Gurgaon, India Ethicsinfotech Full time

    Skills Should have knowledge about the basic computer hardware, like assembling the computer, storage drive, RAM and Processor. Role & Responsibilities Provides Activity Directory Management assistance to District staff in managing user and computer accounts. Troubleshoots, reviews and resolves blocked websites; performs a variety of duties related to filter...

  • ▷ [25/05/2024] Linux System Administrator

    5 days ago

    Gurgaon, India Concentrix Full time

    JD for Linux:- 10-12+ years in Linux Systems Administration role in a large physical and virtual environment required.- 10-12+ years’ experience in Redhat Linux administration (must have).- 10-12+ years’ experience in UNIX administration experience or equivalent (must have)- 10-12+ years’ experience in SAN administration experience or equivalent...

  • System Administrator

    1 month ago

    Gurgaon, India Airtel Full time

    Job DescriptionTelecom Domain Experience.Hands-on experience on Linux and windows server environment.Knowledge of API's.Knowledge of IP and subnetting.Detailed knowledge about cloud and VMs.Understanding System backup and recovery.Brief knowledge about File serverBrief knowledge about the Identity access management ( Framework and component )Behavioral...

  • System Administrator

    1 month ago

    Gurgaon, India Mindsquare technologies infotech india PVT LTD Full time

    5 years of experience, Installations/ reinstallation Troubleshooting of Windows 10 and Microsoft office based problems. Outlook Problems, software problem. Maintenance and Troubleshooting Of Computer and Laptops Network printer installation and troubleshooting. Working knowledge of LAN/WAN, CISCO router, switches, and firewalls. Working knowledge of WiFi...

  • System Administrator

    1 month ago

    Gurgaon, India Mindsquare technologies infotech india PVT LTD Full time

    3 years of experience, Installations/ reinstallation Troubleshooting of Windows 10 and Microsoft office based problems. Outlook Problems, software problem. - Maintenance and Troubleshooting Of Computer and Laptops - Network printer installation and troubleshooting. - Working knowledge of LAN/WAN, CISCO router, switches, and firewalls. - Working knowledge of...

  • System Administrator

    1 month ago

    Gurgaon, India Evolet Healthcare Pvt. Ltd Full time

    **Roles and Responsibilities** - Complete installation and maintenance of a server - Firewall Configuration in expert level - Set up workstations with computers and necessary peripheral devices (routers, printers etc.) - Install and configure appropriate software and functions according to specifications - Develop and maintain local networks in ways that...

  • System Administrator

    2 months ago

    gurgaon, India Airtel Full time

    Job Description Telecom Domain Experience. Hands-on experience on Linux and windows server environment. Knowledge of API's. Knowledge of IP and subnetting. Detailed knowledge about cloud and VMs. Understanding System backup and recovery. Brief knowledge about File server Brief knowledge about the Identity access management (...

  • System Administrator

    2 months ago

    Gurgaon, India Airtel Full time

    Job Description Telecom Domain Experience. Hands-on experience on Linux and windows server environment. Knowledge of API's. Knowledge of IP and subnetting. Detailed knowledge about cloud and VMs. Understanding System backup and recovery. Brief knowledge about File server Brief knowledge about the Identity access management ( Framework and...

  • Linux & Cloud Engineer - System Administration

    2 months ago

    Bangalore,Hyderabad,Gurgaon,Gurugram, India Intelliswift Software India Pvt Ltd Full time

    Must Have skills : Linux Administrator "and troubleshootingPrimary Skills : Bug Fixing, Coordination, Communication, Application Support, Linux Administration, Troubleshooting, Problem Solving, Linux ServerSecondary Skills : GCP, Terraform, Bash Scripting, AWS, Jenkins, dns, oracle, Python, GitJob Description: Responsibilities looking for: -- 4-5 years of...

  • Windows System Administration

    2 weeks ago

    Gurgaon, India CrossRoad Solution Full time

    Process IQ + Interviews (includes client interview) Budget Open to explore Location Gurgaon – WFO 3 times/week Contract period 6months (can be extended based on demand and performance of the employee)Associate Principal Engineer – 9-13 yearsMicrosoft Active Directory, Operating System, Performance Tuning - General ExperienceRESPONSIBILITIES: ● Work...

  • Windows System Administration

    2 weeks ago

    gurgaon, India CrossRoad Solution Full time

    ProcessIQ + Interviews (includes client interview)BudgetOpen to exploreLocationGurgaon – WFO 3 times/weekContract period6months (can be extended based on demand and performance of the employee)Associate Principal Engineer – 9-13 yearsMicrosoft Active Directory, Operating System, Performance Tuning - General ExperienceRESPONSIBILITIES:● Work closely...