Bpo Faculty

2 weeks ago


Tiruchchirappalli, India Talentease Full time

**BPO Faculty**

TalentEase works with college students to prepare them to be BPO-ready and career ready. TalentEase also works with children and young adults on leadership skills and values that will help them succeed in their careers and lead meaningful lives.

**Job description**
- Carry out the required daily tasks assigned by the department and coordinate with the class teachers, HOD and Principal regularly.
- Prepare question papers, quizzes, seminars, and practical exams to evaluate the student's learning.
- Exam invigilation and paper evaluation as per the academic calendar
- Conduct semester practicals with industry experts every semester and submit marks -Maintain attendance, follow the class schedule, and send session tracker to the Zonal lead.
- Get the students to complete 30 hrs of internship every semester in the BPO industry through referrals
- Pre and Post-placement counselling of students.
- Prepare the students for placement and get them placed in the BPO industry
- Organize conferences, workshops, and short courses to give hands-on BPO expertise -Coordinate and manage creative, inspiring professional development sessions in line with college goals and priorities
- Coordinate academic activities and contribute to the overall development of the student.
- Help students with Personality Development, Communication Skills, and Training & Placements.
- Full attendance during company training and development programmes
- Assist the company in various operational tasks while the sessions are not happening at schools or colleges during exams, winter break or summer break
- Design and develop course content along with the content team (not mandatory)

**Job Specification**
- Should have BPO industry experience and exposure.
- Should have some experience in Training
- Should have a good understanding of Customer Service/Support.
- Effective client management skills to act as a bridge between the company and the institution they serve.
- Able to handle tight deadlines and work pressure

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Trichy, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Must have Laptop

**Education**:

- Master's (preferred)

**Experience**:

- Teaching: 2 years (required)
- BPO Industry: 2 years (required)

**Language**:

- English (required)

Application Deadline: 17/06/2023
Expected Start Date: 19/06/2023