System Achitect

**Job Category**: Technical Architect
- **Job Type**: Full Time
- **Job Location**: Bangalore
- **Salary**: 65 LPA - 81 LPA
- **Experience**: 12 - 20 years
- **Job Mode**: Onsite
- **Roles & Responsibilities**

**About Ushur**:
Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumers’ self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience AutomationTM, enabling these enterprises to leapfrog their digital native counterparts and deliver delightful customer and employee experiences.

With cutting-edge Conversational AI, Machine Learning and Intelligent Process Automation technologies, Ushur has enabled Fortune 100 enterprises including some of the world’s most well-known brands in healthcare, insurance, banking and financial services sectors to automate their customer engagement.

Cloud-native, no-code and purely workflow-driven, Ushur empowers citizen developers within business operations teams to build AI-powered, fully automated and omnichannel experiences to digitally transform customer journeys end-to-end.

**What You'll Do**:

- Overview of the product architecture and technical leadership
- Actively seek, evaluate, and influence architecture decisions and technology roadmap.
- Helping creatively solve business problems by supporting the necessary platform infrastructure
- Be the go-to person for infrastructure, security and technology stack in general
- Be in touch with current frameworks and be influential in all choices related to backend technology choices
- Contribute to ideation, proposals for secure custom integrations, and customer-facing solutions and help with implementation.
- Collaborate with team members and stakeholders to determine best practices and requirements for software
- Lead by example with a strong sense of feature ownership, agility and an urge for continuous learning
- Troubleshoot coding problems quickly and efficiently to ensure a productive workplace
- Maintain product architecture documentation, illustrations and guidelines

The experience you need:

- 10+ years of professional software design and development with hands on back-end implementation experience
- Experience with more than one programming language like Java, NodeJS with backend and frontend frameworks is required
- Experience in designing low-latency and highly scalable backend infrastructure
- Experience with designing systems with Kubernetes or other open source container orchestration system
- RESTful API & micro-service design and development, event-driven architecture experience
- Proficiency working in Linux environment
- Strong Software development fundamentals, architecture styles and patterns and problem solving

skills
- Exposure to vulnerability and penetration testing
- Excellent verbal and written communication, strong organizational skills and attention to detail
- Experience with creating architectural diagrams and design documentation using UML
- Experience overseeing product development with multiple projects ongoing simultaneously
- Experience with NoSQL databases like MongoDB is required
- Awareness of tools and techniques to achieve network security, data protection and business continuity
- A postgraduate or bachelors degree in computer science or software systems
- Nice-to-haves
- Professional programs certification in Java and others is preferred
- Exposure to AWS/Azure/GCP environment
- Familiarity with YAML/Swagger
- A good sense of user experience

**Why you want to Work with Us**:

- Great Company Culture. We pride ourselves on having a values-based culture that is welcoming, intentional, and respectful. Our internal NPS of over 65 speaks for itself - employees recommend Ushur as a great place to work
- Bring your whole self to work. We are focused on building a diverse culture, with innovative ideas where you and your ideas are valued. We are a start-up and know that every person has a significant impact
- Rest and Relaxation. 13 Paid leaves, wellness Fridays offs (aka a day off to care

for yourself
- every last Friday of the month), 12 paid sick Leaves, and more
- Health Benefits. Preventive health checkups, Medical Insurance covering the

dependents, wellness sessions, and health talks at the office
- Keep learning. One of our core values is Growth Mindset - we believe in lifelong learning. Certification courses are reimbursed. Ushur Community offers wide resources for our employees to learn and grow.
- Flexible Work. In-office or hybrid working model, depending on position and

location. We seek to create an environment for all our employees where they can thrive in both their profession and personal life.
- **Contact Number**: 6289309482
- **Company Name**: Ushur