Agm-vi Store Operations

4 weeks ago


Kolkata West Bengal, India Vodafone Idea Full time

Job Req ID: 42467- Location: Kolkata, IN- Function: Retail- About:

- Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

**Role**

Area Lead - Vi Sores

**Job Level/ Designation
M2/ Asst. General Manager

**Function / Department**

Postpaid / Vi Stores

**Reports to**

Vi Stores Lead

**Job Purpose**

Manage the mapped Vi Stores and grow customer and revenue market share. Key purpose of the role includes
- Increasing footfall, conversion-to-customers and sales
- Increasing profitability through innovative sales and revenue maximization programs
- Enhance customer experience across all VIL retail outlets

**Key Result Areas/Accountabilities**
- Achieve sales target for all products (Post-paid - red, family etc. /Mifi, Premium nos., and other offerings that may be introduced from time to time.
- Facilitate roll-out/Relocation of Vi Stores
- Manage efficacy of GMB(Google my biz) for end to end implementation, cross pollination, any kind of Non-compliance/non-adherence in your area
- Ensure and monitor quality of acquisition through the retail channel
- Achieve revenue targets at Vi Stores
- Setting up a governance and following up with Circle Vi Store Lead for CAPA of complaints and processes to drive business process re-engineering
- Full ownership of complaints accrued from Vi stores as a part of escalation management
- Oversee Store Manager in key operating costs - store operating cost, people cost etc.
- Manage churn and achieve customer satisfaction for walk-in customers at Vi Stores
- Work with Marketing Team to recommend marketing, branding and promotion activities to increase footfalls
- Keep employee-retention and motivation levels high through regular reviews of performance of both on-roll and off-roll employees
- Identify gaps in performance of immediate team and ensure training to bridge the same

**Core Competencies, Knowledge, Experience**
- Understanding of organized retail management best practices and customer relationship management
- Leadership & people management skills

Must have technical / professional qualifications:

- Management Graduate
- P&L management skills
- Understanding of organized retail management best practices and customer relationship management
- Leadership & people management skills

**Years of Experience**

7-10 years of experience in Retail Operations with at least a couple of years in people management roles.

**Direct reports**

9-12 depending on size of Team/territory assigned.

**Vodafone Idea Limited** (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership



  • Kolkata, India Vodafone Idea Full time

    Job Req ID: 40976- Location: Kolkata, IN- Function: Retail- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...

  • Agm/dgm Electrical

    3 weeks ago


    Kolkata, West Bengal, India Kaapro Management Solutions Full time

    Opening: 1 Nos.- Job ID: 69021- Employment Type: Full Time- Reference: - Work Experience: 15.0 Year(s) To 20.0 Year(s)- CTC Salary: 20.00 LPA TO 25.00 LPA- Function: Production / Quality / Maintenance- Industry: Steel/Metal/Iron/Non-ferrous- Qualification: B.Tech/B.E. - Electrical- Location: - Kolkata Posted On: 07th Oct, 2023 **AGM/DGM ELECTRICAL -...

  • Vi/vm

    1 week ago


    Kolkata, India Women Entrepreneur Network Full time

    **VI/VM** *** Summary Experience Required: **2 - 4 Years** **Location**: **Kolkata** Category: **Technology** Required Knowledge/Skills: 1. Directing impact to the identification, control and reduction of the attack surface; 2. Manage Vulnerability Management network scanners and agents. 3. Provide health and saturation metrics of vulnerability tools...

  • Agm - Passive Infra

    2 weeks ago


    Kolkata, West Bengal, India Vodafone Idea Full time

    Job Req ID: 43831- Location: Kolkata, IN- Function: Commercial/ Finance- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...

  • Store Supervisor

    2 months ago


    Kolkata, West Bengal, India Tynimo Lifestyle Private Limited Full time

    **ROLE AND ELIGIBILITY CRITERIA** **Role/Position:Store Supervisor** **Reporting to:Store Manager** **Location:Jaipur Airport** **Basic Eligibility Criteria**: - Experience: 4 year experience in retail industry - Qualification: Undergraduate/ Graduate **Selection Process**: - Screening round by Hr - Personal Interview by Operations Head **KEY...

  • Store Supervisor

    3 weeks ago


    Kolkata, West Bengal, India Tynimo Lifestyle Private Limited Full time

    **ROLE AND ELIGIBILITY CRITERIA** **Role/Position:Store Supervisor** **Reporting to:Store Manager** **Location:Jaipur Airport** **Basic Eligibility Criteria**: - Experience: 4 year experience in retail industry - Qualification: Undergraduate/ Graduate **Selection Process**: - Screening round by Hr - Personal Interview by Operations Head **KEY...

  • Store Supervisor

    2 weeks ago


    Kolkata, West Bengal, India Tynimo Lifestyle Private Limited Full time

    **ROLE AND ELIGIBILITY CRITERIA** **Role/Position:Store Supervisor** **Reporting to:Store Manager** **Location:Jaipur Airport** **Basic Eligibility Criteria**: - Experience: 4 year experience in retail industry - Qualification: Undergraduate/ Graduate **Selection Process**: - Screening round by Hr - Personal Interview by Operations Head **KEY...

  • Store Associate

    3 weeks ago


    Kolkata, West Bengal, India G K INFRATECH Full time

    Manage and oversee all aspects of the store's operations - Has experience working in Civil Construction Line - Needs someone responsible for managing inventory - Monitor inventory levels and ensure timely restocking - Machinery stock + Maintenance - Maintain store cleanliness and organization - Basic computer skills - Proven experience as a Store Executive...


  • Kolkata, West Bengal, India Kaapro Management Solutions Full time

    Opening: 1 Nos.- Job ID: 54658- Employment Type: Full Time- Reference: - Work Experience: 7.0 Year(s) To 8.0 Year(s)- CTC Salary: 6.00 LPA TO 8.50 LPA- Function: Accounts / Finance / Tax / CS / Audit- Location: - Kolkata Posted On: 08th Feb, 2023 **Company Secretarial, should have experience in all secretarial matters in listed companies only. Knowledge of...

  • Store Executive

    3 weeks ago


    Kolkata, West Bengal, India Leather Goods Export House Full time

    **Job Summary** Leading Export House for leather goods requires an Assistant Store In-charge. The responsibilities include: - Oversee and administer the overall operations of the store as per the Company procedures; - Ordering and maintenance of raw material stock; - Supervise the receipt, identification and quality checking of all incoming materials; -...

  • Agm Accounts

    2 weeks ago


    Kolkata, West Bengal, India ARC Full time

    **Position**: AGM Accounts & Finance **Location**: Bhowbazar, Kolkata **Qualification**: CA must. Minimum 5+ years of experience in accounting and/or financial analysis. Organize tasks, set priorities, meet deadlines, and manage multiple tasks. Well-organized with good verbal, written, and interpersonal skills. Excellent business judgment, analytical, and...

  • Agm - Area Retail

    2 weeks ago


    Kolkata, India Vodafone Idea Full time

    Job Req ID: 40401- Location: Kolkata, IN- Function: Retail- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...


  • Kolkata, West Bengal, India Vodafone Idea Full time

    Job Req ID: 43395- Location: Kolkata, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...

  • Store Keeper

    3 weeks ago


    Kidderpore, Kolkata, West Bengal, India Cleghorn Mfg. Co. Pvt. Ltd. Full time

    Keeping the store tidy and clean. 2. Receiving and storing large amounts of stock and entering it in the system. 3. Perform operational duties in ordering, receiving, storing, inventory. 4. Issuing, distributing, raw materials for production on to the Shop floor. 5. Issuing Tools to factory workers and keeping record of tools in the facility. 6. Carry...

  • Agm/dgm Electrical

    6 days ago


    Kolkata, West Bengal, India Kaapro Management Solutions Full time

    Opening: 1 Nos Job ID:Employment Type:Full Time- Reference:Work Experience: 15.0 Year(s)To 20.0 Year(s)- CTC Salary: 20.00 LPA TO 25.00 LPA- Function: Production / Quality / Maintenance- Industry: Steel/Metal/Iron/Non-ferrous- Qualification: BTech/BE Electrical- Location: KolkataPosted On: 07th Oct, 2023**AGM/DGM ELECTRICAL - SMS- Responsible for...


  • Baruipur, Kolkata, West Bengal, India BDS Consultancy Full time

    **Job Summary **:The Store Assistant plays a crucial role in supporting the efficient operation of the store. They are responsible for assisting customers, maintaining inventory, and ensuring a clean and organized store environment. The Store Assistant works under the supervision of the Store Manager or Senior Staff and collaborates with other team members...


  • Kolkata, West Bengal, India Yaduka Real Estate Full time

    **Duties & Responsibilities**: - Procure, store, and issue supplies in installation and service operation - Process and maintain inventory records; Prepare MIS reports to graphically present the same - Modify and implement inventory control perform material shifting activities - Implement disposal procedures and perform related work - Purchase local...

  • Store Assistant

    2 weeks ago


    Rajarhat, Kolkata, West Bengal, India THE FERN RESIDENCY KOLKATA Full time

    1. Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area. 2. Able to follow standards for issuing and receiving stock within the store's area of operation. 3. Monitor and take inventory on regular basis to compile orders based on par levels or needs. 4. Maintain clear and organised records to...

  • Store Executive

    5 days ago


    New Alipore, Kolkata, West Bengal, India Pink Paws Full time

    WE ARE HIRING !!!!!!!! We are a leading Pet Store retail chain and looking for the below position for our store in New Alipore, Kolkata. Store Executive ( Female and Male both can apply) She/He will be responsible for: generating sales for stores, customer handling, store stock inventory, billing, stock racking and dusting. We expect the following...

  • Agm Call Center

    1 week ago


    Kolkata, India ESSVEE SERVICES Full time

    **Responsibilities**: **To look after 300 TO 400 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system.** **Manage data sources and ensure proper data churning on Dialler** **. Schedule progressive and predictive callings** **. Ensure proper Talktimes, shrinkage, attrition on the...